Yep. And I know better. I have that unwritten rule but I gave in to a kid. Kids suck.
----- Original Message ----- From: "Nick Olsen" <[email protected]> To: "WISPA General List" <[email protected]> Sent: Thursday, April 22, 2010 10:18 PM Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old Woman > Bending backward, Or in any direction only leads to bad things... > > Nick Olsen > Network Engineer / Customer Support > (321) 205-1100 x106 > > ---------------------------------------- > > From: "Robert West" <[email protected]> > Sent: Thursday, April 22, 2010 9:55 PM > To: "WISPA General List" <[email protected]> > Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old > Woman > > Ah........... But it got better today. > > This customer was the ONLY one on a very NEW AP. Teenage grandson begged > and begged to be installed. I never install a paying customer until I > test > > and test and tweak with a volunteer and it's perfect and near bullet > proof. > > But "Josh" begs and I bend the rules. Told my cousin, who was my > volunteer, > I'd be back after I get this kid all fixed up. So I go to boys house. > Lives with grandparents. The place is like a postcard. Very unbelievably > > anal. Calculations put me 20 feet up for bottom of Fresnel. Grandpa says > > "Nope", can't put it on the house. (2 story, tall place) No antenna > tower....... Well too bad then. But "Josh", 15, makes the sad story to > me > > so I bend again and spring for a 4 foot hole, 6 bags of cement, 40 foot > mast, ect.......... Way out back behind the shed. Tell them all it will > take probably a week to get it all set to be perfect. Well here it is, > been > a week. Of course, grandma yells at me last night, has a big attitude. > Today, boy calls, "Internet not working" Attitude again. (I'm monitoring > all day, problem is obviously is with his PC) I remind him that old man > said no house mount (has a very nice big chimney to clam on to) and I was > > monitoring the signal all day today, and I was. Has a -74 ALL DAY! He's > 7 > > miles out with trees........ But still very good signal. So teen boy, > "Josh" tells me "Grandpa said that if you don't come out right now to fix > it > you need to come tomorrow and take everything out including "the pole" > because it's UNRELIABLE" > > Oppps! Said the wrong thing. I closed the store, went home and picked up > > my saws all, drove out....... Pulled out the big cable cutters........ > Josh boy comes over on his ATV........ "What ya think is wrong?" I > say....... "I'm sorry, grandpa says we're unreliable so I'm just gonna > help > you all out and take it all down. > > Deer eyes in the headlights. > > Bluff called. > > Cut the cable, took down top section. Grandpa comes out. "Sorry we > weren't > reliable sir, I told you it would take about a week but I don't want to > cause you anymore pain........." > > "Uh, uh, uh......." He says. > > Sawsall. Last section. "Josh, can you go get me the power injector and > power supply?" Okay....... > > In and out. > > YOU'RE FIRED! > > I'm working on a clause in our terms of service concerning "Unreasonable > Customers". From now on, I reserve the right to fire unreasonable > customers. > > The truth is, I really don't give a damn if I provide quality internet at > a > > more than reasonable price to people who are jerks to us. Life is too > short. I'm a nice guy, (Too nice, so says Gene Kelly... YO, GENE!) I'm > done with unreasonable, pushy people. They need to sign a "I Won't Be A > Jerk" agreement. And yes, I'm making one. > > Enjoy. > > Bob- > > ----- Original Message ----- > From: "RickG" <[email protected]> > To: "WISPA General List" <[email protected]> > Sent: Thursday, April 22, 2010 1:44 PM > Subject: Re: [WISPA] An Old Woman > > That as good as the old man who asked my installer if he was spending > the night since its so late! > > On Thu, Apr 22, 2010 at 12:46 AM, Robert West > <[email protected]> wrote: >> An old woman yelled at me tonight. >> >> "It's Ten O'clock, it's time to come down!" >> >> I work 24 hours a day. Old woman pissed me of. >> >> Had to share. >> >> Almost took my anenna home with m. >> >> >> >> > ---------------------------------------------------------------------------- > ---- >> WISPA Wants You! 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