Azotel is a good solution. Ties into billing/provisioning/etc.
www.wispsolutions.com . They are a WISPA member so it¹s always good to
support members. Azotel is much more involved than simple ticketing as it is
billing and more but it¹s one screen to look at.

    Otherwise we have implemented the following in the past.
    
    Perldesk ­ www.perldesk.com
    osTicket ­ www.osticket.com

    Justin

-- 
Justin Wilson <j...@mtin.net>
http://www.mtin.net/blog
Wisp Consulting ­ Tower Climbing ­ Network Support



From: Sara Gray <li...@jcwifi.com>
Reply-To: WISPA General List <wireless@wispa.org>
Date: Tue, 11 May 2010 13:35:33 -0500
To: 'WISPA General List' <wireless@wispa.org>
Subject: [WISPA] Call Tracking / Customer management software

I'm looking for software to tract customer calls, trouble tickets,
appointments, and customer information.  Can anyone suggest a good software
that can do this.  Id like to have web access.  I've looked at a few but
have never heard of most of them so I'm looking for suggestions of what
others have used and like.  Thanks for any input.

Sara



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