Try updating winbox to 2.2.16,  turn off any firewall and disable 
other interfaces except the one using to connect to the router.

Jim

On 7/19/2010 2:33 PM, richard sterne wrote:
> Hello All,
> I have just pulled a RB411 out of store. It is a new one. But when I
> try to connect to it with Winbox I get this message "Could not get
> routeros.dll: no reply"
> This is a new message to me. Can anyone help?
>
> Richard
>
>
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