This is an issue that we are aware of and actively working to resolve - it is our goal to have a resolution for this in the next couple of months
-Charles From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Chuck Hogg Sent: Thursday, January 20, 2011 10:24 AM To: WISPA General List Subject: [WISPA] IPPay Code 012 Declines I am wondering how many people out there are getting Code 012 Declines with their IPPay account? We are using Platypus, and all of the C012 Declines are able to be processed through the Virtual Terminal. Our customer calls the bank and is told, they are processing using an Adult Recurring Billing method, which is normally blocked on all accounts. IPPay says that the new bank that acquired these cards is handling it wrong and does not have an ETA for a fix. It has seemed to have happened with all Kroger MasterCards. Having to go through and manually process these accounts is starting to get to be a pain in the a$$. Our customers do not want to change credit cards. All of this seems like a crock, I know I am able to process them with AuthorizeNet automatic recurring billing. Has anyone else figured out a workaround for this? Regards, Chuck
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