Has happened to us several times over the past 2 years. Just figured the static from the lightning messed with the radio. We have tried doing the firmware recovery procedure, but the problem continued even on the bench testing. It acted like someone plugged their router in backwards.
Finally decided to just throw them in the trash figuring lightning damage was not covered under the warranty. We never investigated it any further. Joey Craig Network/RF Engineer <http://www.firenet1.com/> Firenet1.Com Phone: (662) 510-0764 Mobile: (662) 404-1118 _____ From: [email protected] [mailto:[email protected]] On Behalf Of Arthur Stephens Sent: Monday, July 16, 2012 3:47 PM To: [email protected] Subject: [WISPA] Ubiquiti and thunderstorm issue This has also occurred with NS2 and NSM365. The network is running really slow to no internet for customers after a lighting storm rolls thru. Ping an AP on the network and you get 2 reply then 2 timeouts 2 reply 2 timeouts repeatedly. Looking at the ARP table of the Mikrotik router for that network and one MAC is registered to a lot of ip addresses belonging to other equipment on the network (The device also announces that it owns the gateway also). Locate the device for that mac and log into that device, (keeping deleting the arp tables entries in order to get there) and Disable the LAN interface. I ARP stealing stops. Replacing the radio is the long term fix. This has happened quite a few times after lightning storms and across all the different devices made by Ubiquiti. Reloading or upgrading firmware has no effect. Today we had one on one network and two on a different network. With two of them it was even harder to fix. Had to MAC access deny the radios to get service restored on the network. Are we the only one with this issue? Has some one else had this issue and found a fix? -- Arthur Stephens Senior Sales Technician Ptera Wireless Inc. PO Box 135 24001 E Mission Suite 50 Liberty Lake, WA 99019 509-927-7837 For technical support visit http://www.ptera.net/support ---------------------------------------------------------------------------- - "This message may contain confidential and/or propriety information, and is intended for the person/entity to whom it was originally addressed. Any use by others is strictly prohibited. Please note that any views or opinions presented in this email are solely those of the author and are not intended to represent those of the company."
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