Do you get notices from your upstream for addresses that aren't in one of their IP blocks? We used to get them from AT&T before we got our own IP block but only get them from HBO, Starz, Warner Bros etc now. Haven't ever gotten one from Cogent but haven't had that circuit for even a year yet either.
I understand the logic behind telling them that you'll research it for a fee but typically the ones that we get never ask for any response. They just ask that you notify the offending party and make it stop. We never reply to them but do check the IP address. If it's a NATed address we note it on the ticket and close it. If it's a public IP we send the customer a notice that there was illegal activity detected on their connection. That usually stops the activity right away. The last one that I sent out, the customer replied thanking us for letting her know. Said she told her neighbors that they couldn't do that anymore because she "didn't want to lose her Netflix over somebody doing something illegal." I think we were about halfway through the month and they had transferred about 250Gb at that point. Usage dropped to normal Netflix user amounts after that. James Howard LiteWire Internet Services, Inc. From: [email protected] [mailto:[email protected]] On Behalf Of Justin Wilson Sent: Monday, June 03, 2013 4:54 PM To: WISPA General List Subject: Re: [WISPA] Blocking Torrents The problem with us isn't the party who initiated the complaint. The upstream providers are getting more and pushy that we need to give them (the backbone provider) a resolution. If not they say it violates the Terms of Service. Cogent is the worst about this. We have actually had them turn us off because we did not answer complaints. Justin From: Jim Patient <[email protected]<mailto:[email protected]>> Reply-To: WISPA General List <[email protected]<mailto:[email protected]>> Date: Monday, June 3, 2013 4:34 PM To: WISPA General List <[email protected]<mailto:[email protected]>> Subject: Re: [WISPA] Blocking Torrents I just respond to them and tell them we would be happy to investigate the alleged infringement however, there will be a cost incurred for investigation. Pricing for investigating this can be found on http://wifimw.com/civil.asp I have never had any of them respond to it in over 3 years. I guess if any of them do, I'll cross that bridge when it happens. I think most of it is vaporware. Has anyone out here ever actually had a law suit or cops show up over one of these? Jim From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Hass, Douglas A. Sent: Monday, June 03, 2013 3:06 PM To: WISPA General List Subject: Re: [WISPA] Blocking Torrents Jim, Your policy says that it applies to subpoenas, but what about service of DMCA notices without a subpoena attached (such as where a subpoena comes later, or not at all)? Doug Douglas A. Hass Associate 312.786.6502 [email protected]<mailto:[email protected]> Franczek Radelet P.C. 300 South Wacker Drive Suite 3400Chicago,IL 60606 312.986.0300 - Main 312.986.9192 - Fax http://franczek.com<http://> Franczek Radelet is committed to sustainability - please consider the environment before printing this email. ________________________________ Circular 230 Disclosure: Under requirements imposed by the Internal Revenue Service, we inform you that, unless specifically stated otherwise, any federal tax advice contained in this communication (including any attachments) is not intended or written to be used, and cannot be used, for the purposes of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing or recommending to another party any transaction or tax-related matter herein. ________________________________ For more information about Franczek Radelet P.C., please visit franczek.com. The information contained in this e-mail message or any attachment may be confidential and/or privileged, and is intended only for the use of the named recipient. If you are not the named recipient of this message, you are hereby notified that any dissemination, distribution, or copying of this message or any attachment thereto, is strictly prohibited. If you have received this message in error, please contact the sender and delete all copies. ________________________________ From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Jim Patient Sent: Monday, June 03, 2013 3:02 PM To: WISPA General List Subject: Re: [WISPA] Blocking Torrents Nope From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Chuck Hogg Sent: Monday, June 03, 2013 2:49 PM To: WISPA General List Subject: Re: [WISPA] Blocking Torrents Curious, has anyone paid yet? Regards, Chuck On Mon, Jun 3, 2013 at 3:20 PM, Jim Patient <[email protected]<mailto:[email protected]>> wrote: You can charge them to investigate these complaints. We reply to the letters pointing them to our website with pricing for us to investigate. So far none of them have elected to pay us to find the offender. Not like it's hard for us because all of our users have public IPs. http://wifimw.com/civil.asp Jim From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of ~NGL~ Sent: Monday, June 03, 2013 2:00 PM To: WISPA General List Subject: Re: [WISPA] Blocking Torrents I am trying to stop or hinder the copyright infringement problem. Anyone have a good answer? NGL From: Josh Reynolds<mailto:[email protected]> Sent: Monday, June 03, 2013 11:46 AM To: [email protected]<mailto:[email protected]> Subject: Re: [WISPA] Blocking Torrents -> Steve I agree with Steve. There are tons of ways to obfuscate torrent traffic, and VPN/proxy services are gaining in popularity, which makes the traffic encrypted. -- Josh Reynolds WISP Engineering Liaison Performant Networks phone (305) 968-6351<tel:%28305%29%20968-6351> email [email protected]<mailto:[email protected]> ________________________________ _______________________________________________ Wireless mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/wireless _______________________________________________ Wireless mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/wireless _______________________________________________ Wireless mailing list [email protected]<mailto:[email protected]> http://lists.wispa.org/mailman/listinfo/wireless ________________________________ Total Control Panel Login<https://asp.reflexion.net/login?domain=litewire.net> To: [email protected]<https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net> From: [email protected]<https://asp.reflexion.net/address-properties?aID=1330303460&domain=litewire.net> Message Score: 1 High (60): Pass My Spam Blocking Level: High Medium (75): Pass Low (90): Pass Block<https://asp.reflexion.net/FooterAction?ver=2&bl-sender-address=1&rID=242260993&aID=1330303460&domain=litewire.net> this sender / Block<https://asp.reflexion.net/FooterAction?ver=2&ent=1&bl-sender-address=1&rID=242260993&aID=1330303460&domain=litewire.net> this sender enterprise-wide Block<https://asp.reflexion.net/FooterAction?ver=2&bl-sender-domain=1&rID=242260993&aID=1330303460&domain=litewire.net> wispa.org / Block<https://asp.reflexion.net/FooterAction?ver=2&ent=1&bl-sender-domain=1&rID=242260993&aID=1330303460&domain=litewire.net> wispa.org enterprise-wide This message was delivered because the content filter score did not exceed your filter level.
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