Interesting order today by the FCC…Links in the press release below.

Douglas A. Hass
Associate
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d...@franczek.com

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From: NTCA–The Rural Broadband Association [mailto:communicati...@ntca.org]
Sent: Monday, October 28, 2013 2:32 PM
To: Hass, Douglas A.
Subject: FCC Adopts Order to Combat Rural Call Completion





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FCC Adopts Order to Combat Rural Call Completion

October 28, 2013




Earlier today, the FCC adopted by unanimous 
vote<http://emailt.ntca.org/acton/ct/3164/s-0098-1310/Bct/l-0013/l-0013:1b4/ct0_0/1>
 a report and order and further notice of proposed rulemaking (FNPRM) to 
address problems associated with completion of long-distance calls to rural 
areas. Although NTCA–The Rural Broadband Association is still reviewing the 
order and FNPRM, it appears that both actions represent positive developments 
for rural consumers and their loved ones who have suffered the frustration or 
fear of a call not completing, lost business or endured public safety concerns 
because of circumstances beyond their control.

The passage of the order and FNPRM also mark an important milestone in NTCA’s 
nearly three-year campaign to find a solution to this problem. That campaign 
has included numerous meetings with FCC staff, several Capitol Hill briefings, 
call completion test projects conducted with our rural allies and a successful 
effort by Sen. Tim Johnson (D–S.D.) to seek swift action via a letter to the 
commission that won the support of more than 30 senators earlier this year. In 
a statement accompanying the order issued today, Commissioner Ajit Pai credited 
NTCA<http://emailt.ntca.org/acton/ct/3164/s-0098-1310/Bct/l-0013/l-0013:1b4/ct1_0/1>
 and three other organizations for collaborating with the commission to seek a 
solution to the problem. Acting FCC Chairwoman Mignon Clyburn and Commissioner 
Jessica Rosenworcel also expressed support for the action.

In particular, today’s action:

• Requires that providers with more than 100,000 lines that make the initial 
choice as to how to route a call collect and retain data for six months and 
file quarterly reports.

• Prohibits the practice of false audible ringing (a type of signaling that 
leads the calling party to believe the phone is ringing at the called party’s 
premises when it is not).

• Allows providers taking advantage of the safe harbor, which incorporates an 
industry best practice to limit the number of intermediate long-distance 
providers to two, to receive reduced data retention and reporting obligations.

• Gives providers the option of requesting individual waivers to have their 
retention and reporting obligations further reduced by adopting practices to 
ensure calls to rural areas are completed.

NTCA Chief Executive Officer Shirley Bloomfield released the following 
statement in response to the FCC’s actions:

“NTCA first brought the troubling occurrence of rural call failures and other 
call completion issues to the FCC’s attention nearly three years ago. We are 
grateful to Chairwoman Clyburn for making resolution of this epidemic a 
priority during her tenure, to Commissioners Pai and Rosenworcel for pressing 
for common-sense and effective solutions, and to the agency’s staff for their 
hard work in seeking answers to these issues. There is still much work to be 
done to ensure that no consumer will be cut off from critical communications, 
but NTCA is hopeful that this order will help to minimize consumer confusion by 
precluding false ringing, provide immediate incentives for providers to better 
manage completion of their calls, give the FCC a useful tool in identifying bad 
actors for enforcement, and serve as a springboard for further conversations 
about what else remains to be done to achieve truly universal and seamless 
connectivity.”

For more information about these and other federal policy developments, read 
NTCA’s weekly Washington 
Report<http://emailt.ntca.org/acton/ct/3164/s-0098-1310/Bct/l-0013/l-0013:1b4/ct2_0/1>.
 Questions may also be directed to NTCA Director of Legal & Industry and 
Assistant General Counsel Jill Canfield at 
jcanfi...@ntca.org<mailto:jcanfi...@ntca.org>.



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