On 900mhz they are not paying for speed but the high maintenance on 900mhz and
being the only option for them goal should be to get them on 2.4 or anything
other then 900mhz before they can get something better
If you have a friendly and knowledgeable person answering the phones you should
not have a problem keeping the 900mhz customers at a higher price
—
Sent from Mailbox for iPhone
On Mon, Jan 20, 2014 at 8:51 PM, heith petersen <[email protected]> wrote:
> Just kind of touching up on a thread I had a few weeks back. We are looking
> into offering packages for different speeds. One question I had is for our
> 900 MHz customers and maybe outer edge customers, would it be prudent to drop
> their current price a little considering at this time I wouldn’t be able to
> offer them what I could for other customers? Aside from a few large business
> customers and multiple account combo deals, about 90 % of our customer base
> pays $45 per month for basic service. Right now when I get hammered by
> Netflix users, I give them the bare minimum of what I can to get them their
> service. I would like to see those customers pay $5 to $15 per month more to
> run these services. In all honestly its not fair to others who cannot get
> that service. I cant anticipate that these basic users will be elated that
> their basic service bill dropped, or pissed that I have been selling this
> service for 8 plus years.
> Anyways, if anyone has dropped their price for certain areas or packages, I
> am curious of how it turned out
> thanks
> heith
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