Broadband Installer and Field Service Technician

Broadband Installation Technician and Wireless troubleshooter

  Nikola Broadband is looking to fill an immediate position for a Broadband
Installation Technician with a strong network and wireless troubleshooting
skills.
   The person we are looking to hire for this job will have excellent
communication skills, be computer literate, and possess at least an
intermediate level ability to troubleshoot a fixed wireless network. 
   These skills include finding the line of sight paths for wireless
connectivity, judging signal levels adequate to provide a reliable service,
and the ability to read and understand terrain maps.  This role also
requires a working knowledge of TCP/IP networking and basic network
troubleshooting. 

 

Responsibilities will include:

·        Supporting and installing both fixed wireless broadband, and
fiber-optic internet installations

·        Speak with customers in person, to provide broadband service and
troubleshooting

·        Maintain a positive image of Nikola Broadband and its affiliates
·        Assisting in the documentation and improvement of our existing
customer support systems and processes
·        Keeping current on wireless technologies as they are now used, or
anticipated to be used by Nikola Broadband
·        Maintaining knowledge of wireless radio vendors.  This includes
their licensing status, bandwidth, frequency, and method of operation. 


 Salary:  

 Hourly rate $20 - $34 per hour.  Negotiated compensation depends on skill
set, experience, and a commitment to maintaining the availability of
services.


 Benefits:
    Paid birthday, vacation, and holiday days. Paid sick leave.  
 

Minimum Requirements:
·        Solid troubleshooting and communication skills. 

·        Fluent in English, both written and spoken
·        Nothing that would disqualify a candidate from being insurable
while driving a company vehicle, or having access to sensitive records. 
·        Comfortable working safely at heights, and while using a fall
arrest harness. 

·        The work environment will include enclosed spaces and the
requirement to lift radios into position.

 

Our preferred candidates:

Will have the following qualifications: 
·        Specific interest in and knowledge of wireless radio and
fiber-optic broadband deployments. 
·        Hours are Monday - Friday 9:00 am to 5:30 pm  This position does
require participation in an on-call rotation schedule.
 
 We offer:
·        A valued role at a local Internet company with over 14 years of
operational experience
·        A variety of occupational duties & advanced learning environment
·        A "promote from within" culture, including the possibility of rapid
advancement
·        A compensation package above the industry standard offering. 


 Contact:

Please send a résumé highlighting your applicable skills and experience to
<mailto:j...@nikolabroadband.com> j...@nikolabroadband.com

 

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