On Fri, Nov 30, 2012 at 4:34 PM, Bill Meier <wme...@newsguy.com> wrote:

> On 11/30/2012 4:08 PM, Evan Huus wrote:
>
>>     Would UNCONFIRMED be less confusing than CONFIRMED?
>>
>>
>> I would think so. It's bothered me for a while that we didn't have a way
>> to distinguish between "brand new, nobody has looked at it yet" bugs and
>> "solution identified, but nobody wants to work on it" bugs. Separating
>> our current NEW bugs into either UNCONFIRMED or CONFIRMED states seems
>> like the right way to do that.
>>
>>
> +1
>
> I would also note that presumably the status can just go from UNCONFIRMED
> to RESOLVED if a bug is just immediately fixed upon reviewing.


I would hope so.


>  While on the topic, I'd also love an "INCOMPLETE" state like Launchpad
>> (for bugs that are waiting on the submitter for more information -- we
>> seem to have a fair number of those), but I suppose one thing at a time :)
>>
>>
> +1, I think.
>
> How does the incomplete status get updated when the additional information
> is provided ? manually ?
>
> If manually, is this OK in practice or do peole forget to update the
> status ?
>

The submitter sets it back to NEW (or UNCONFIRMED) manually when they
provide the requested information. People don't forget, because bugs in
this state expire after 60 days otherwise. It's a great method for keeping
the bug list short :)
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