Hi Yang,

Thanks for looking into this.

I can't remember when/how I installed Win10PCap (guessing that I briefly
had a look, but couldn't get it to do anything on my machine, and just
removed it), but I'm using VMware Player 6.0.7 build-2844087 (haven't got
Workstation/Server installed); and I tried a dance of
upgrading/downgrading/upgrading my AR9485WB-EG WLAN driver (first by
downloading the package from
http://support.lenovo.com/us/en/downloads/ds032333, to take me from
10.0.0.242, to 10.0.0.75; and then using Device Manager's driver update
function, to take me to 3.0.1.155 (which I'm guessing is probably older
than 242 - I'm just guessing from the sketchy build dates) - which gave me
a different type of BSoD, initially, after starting Wireshark, but let me
capture traffic for a little while, after rebooting.

Here's all of the MiniDump summaries that I could find:

==================================================
Dump File         : 072715-31968-01.dmp
Crash Time        : 27/07/2015 07:02:32 pm
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff801`1be5d485
Parameter 3       : ffffd000`2324e980
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+150ca0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.3.9600.17736 (winblue_r9.150322-1500)
Processor         : x64
Crash Address     : ntoskrnl.exe+150ca0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\072715-31968-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9600
Dump File Size    : 281,520
Dump File Time    : 27/07/2015 07:03:33 pm
==================================================

==================================================
Dump File         : 072715-32078-01.dmp
Crash Time        : 27/07/2015 06:47:01 pm
Bug Check String  : BAD_POOL_CALLER
Bug Check Code    : 0x000000c2
Parameter 1       : 00000000`00000099
Parameter 2       : ffffe000`7d4b31b8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+42856
File Description  : TCP/IP Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor         : x64
Crash Address     : ntoskrnl.exe+150ca0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\072715-32078-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9600
Dump File Size    : 281,520
Dump File Time    : 27/07/2015 06:48:04 pm
==================================================

==================================================
Dump File         : 072715-32468-01.dmp
Crash Time        : 27/07/2015 06:34:37 pm
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff801`962a446e
Parameter 3       : ffffd001`1bd0f980
Parameter 4       : 00000000`00000000
Caused By Driver  : ndis.sys
Caused By Address : ndis.sys+546e
File Description  : Network Driver Interface Specification (NDIS)
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor         : x64
Crash Address     : ntoskrnl.exe+150ca0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\072715-32468-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9600
Dump File Size    : 281,520
Dump File Time    : 27/07/2015 06:35:48 pm
==================================================

==================================================
Dump File         : 072715-33859-01.dmp
Crash Time        : 27/07/2015 05:11:25 pm
Bug Check String  : BAD_POOL_CALLER
Bug Check Code    : 0x000000c2
Parameter 1       : 00000000`00000007
Parameter 2       : 00000000`00001200
Parameter 3       : 00000000`00000000
Parameter 4       : ffffe000`8d01cbf8
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+150ca0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.3.9600.17736 (winblue_r9.150322-1500)
Processor         : x64
Crash Address     : ntoskrnl.exe+150ca0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\072715-33859-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9600
Dump File Size    : 281,520
Dump File Time    : 27/07/2015 05:12:34 pm
==================================================

==================================================
Dump File         : 072715-48062-01.dmp
Crash Time        : 27/07/2015 05:00:25 pm
Bug Check String  : BAD_POOL_CALLER
Bug Check Code    : 0x000000c2
Parameter 1       : 00000000`00000007
Parameter 2       : 00000000`00001200
Parameter 3       : 00000000`00000000
Parameter 4       : ffffe000`4bc1b4c8
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+150ca0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.3.9600.17736 (winblue_r9.150322-1500)
Processor         : x64
Crash Address     : ntoskrnl.exe+150ca0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\072715-48062-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9600
Dump File Size    : 281,520
Dump File Time    : 27/07/2015 05:01:58 pm
==================================================

Frustratingly, since there are so many variables involved (unscientific
method!), it seems like I'm playing a Jenga game with trying to make this
work, since if I remove, or change something, it works for a little while,
and then crashes in a creative, new way. (And I don't want to reinstall
everything, since I don't have a disk big enough to back everything up). :(

I've uploaded a copy of the Nurago Web Meter to
https://dl.dropboxusercontent.com/u/670345/nurago%20web%20meter.exe, and I
seem to also have an older installer for it in my "Downloads" directory,
which may exercise the LSP architecture of WinSock differently.

The SYSTEM_SERVICE_EXCEPTION error is interesting, as it is one of the few
that reveals a problem in WinSock/NDIS...

I would try it in a virtual machine - but it wouldn't get us any closer to
diagnosing why it fails to work, with my not-so-unique configuration.

Tyson.

2015-07-28 7:27 GMT+01:00 Yang Luo <[email protected]>:

>
>
> On Mon, Jul 27, 2015 at 10:42 PM, Tyson Key <[email protected]> wrote:
>
>> After rebooting from uninstalling MS NetMon, I restarted Wireshark, and
>> got the usual "NPF service not running; no interfaces available" note. This
>> persists, even if I try "NPFInstall -r", and Wireshark still claims that no
>> interfaces are available.
>>
>>
> "*NPFInstall -r*" isn't used in Npcap. "*NPF service not running; no
> interfaces available*" is a common problem for Npcap previous versions.
> And I think it should disappear if you have uninstalled previous versions
> totally.
>
>
>> Eventually, after uninstalling NPCap, removing all of the loopback
>> interfaces, and running CCleaner to remove any residual registry data, and
>> then rebooting yet again, I could start Wireshark, and list the installed
>> interfaces - but unsurprisingly, a few moments later, I received another
>> BSoD.
>>
>> If it helps, my Wireshark version is:
>>
>> Version 1.99.8-492-g3f0f49d (v1.99.8rc0-492-g3f0f49d from master)
>>
>> Copyright 1998-2015 Gerald Combs <[email protected]> and contributors.
>> License GPLv2+: GNU GPL version 2 or later <
>> http://www.gnu.org/licenses/old-licenses/gpl-2.0.html>
>> This is free software; see the source for copying conditions. There is NO
>> warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR
>> PURPOSE.
>>
>> Compiled (64-bit) with GTK+ 2.24.23, with Cairo 1.12.16, with Pango
>> 1.36.8, with
>> WinPcap (unknown), with libz 1.2.8, with GLib 2.42.0, with SMI 0.4.8, with
>> c-ares 1.9.1, with Lua 5.2, with GnuTLS 3.2.15, with Gcrypt 1.6.2, with
>> MIT
>> Kerberos, with GeoIP, with PortAudio V19-devel (built Jul 22 2015), with
>> AirPcap.
>>
>> Running on 64-bit Windows 8.1, build 9600, with locale English_United
>> Kingdom.1252, with Npcap version 0.01 (packet.dll version 0.03), based on
>> WinPcap version 4.1.3 (packet.dll version 4.1.0.3001), based on libpcap
>> version
>> 1.0 branch 1_0_rel0b (20091008), with GnuTLS 3.2.15, with Gcrypt 1.6.2,
>> without
>> AirPcap.
>> AMD A6-5200 APU with Radeon(TM) HD Graphics     (with SSE4.2), with
>> 5577MB of
>> physical memory.
>>
>>
>> Built using Microsoft Visual C++ 12.0 build 31101
>>
>> Wireshark is Open Source Software released under the GNU General Public
>> License.
>>
>> Check the man page and http://www.wireshark.org for more information.
>>
>
> I used Wireshark latest stable version: Version 1.12.6 (v1.12.6-0-gee1fce6
> from master-1.12). But I don't think it makes a difference by using stable
> version or development version, as its WinPcap related low-level code
> rarely changed between these two versions.
>
>
>>
>> Other than NetMon (which I've removed), the only other things that I
>> think could be causing a conflict are either the VMware host-only
>> networking filters; the networking components included with whatever
>> Bluetooth stack Lenovo shipped; the massive pile of hacks installed by the
>> Gacela component of "Nurago Web Meter", or my Atheros WLAN drivers (which
>> caused Acrylic Wi-Fi's NDIS filters to crash, when I briefly had that
>> installed, a while ago).
>>
>
> What version VMware are you using? Workstation or just Player? I used
> VMware Workstation 11.1.2 build-2780323 on my host, but I didn't install it
> on my test VM yet.
>
>
> Cheers,
> Yang
>
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