Sorry you're both having problems, but have you guys submitted these issues?

[EMAIL PROTECTED] or http://www.witango.com/bugtrack/bugtrack.taf

I use [EMAIL PROTECTED] and I can't speak for others, but Phil told us at the
Conference that only 3 people have used the on-line bugtrack form. Pretty
sad when you think about how many bugs are mentioned on the list on a
regular basis.

Unless we send these in through the official channels, with some degree of
useful documentation and even example code - these problems may never get
fixed. Phil also told us that most of Perva****'s Bug data was lost prior to
With acquiring the assets.

Please ignore my note if you have already submitted your bugs.

Thanks guys. Cheers....


----- Original Message -----
From: "Troy Sosamon" <[EMAIL PROTECTED]>
To: "Multiple recipients of list witango-talk" <[EMAIL PROTECTED]>
Sent: Wednesday, May 01, 2002 10:56 AM
Subject: RE: Witango-Talk: RTango 2000 server problem


> Ted,
>
> I think you are describing the same problem I had.  I tracked it down to
the
> Witango server hanging for a minute or 2 every 30 minutes.  As I started
> using more data sources the server hung more often.
>
> I never figured out exactly what the problem is, but it has to do with the
> data connection timeout setting.  I am not sure if it is a Witango problem
> or an Oterro problem.  When the datasource times out, it causes Witango to
> hang for a minute or two.
>
> I changed the datasource timeout setting from 30 to 1440 (24 hours), and I
> restart the Witango service every night when my backup runs.  This fixed
the
> problem and I never investigated it any more.
>
> Troy
>
>
> ----------- Original Message
>
> Hi,
>
> We are having hanging problems with our RTango server on Windows 2000 and
it
> is getting worse.  The symptoms are:
>
>     The server watcher doesn't seem to be working correctly, always in a
> state of starting.  On restart, event log says it is hung on starting.
>
>     In a editing a simple taf that accesses a Rbase table of 15 records of
> text only data,  the browser hangs or does not refresh after about the
third
> or fourth edit save.  Then I have to restart the tango server again.
>
>     In running a taf with hyperlinks, clicking on hyperlinks starts an
> action that increments webclicks data in a Rbase table, then opens the
> hyperlink target in a new window.  After the third or fourth click on a
> hyperlink, the browser  will hang.  Until I restart the tango server.
>
>     Plus there is the unexplained hang, usually at midday.  There is
nothing
> in any of the server logs of other software running at the same time.
>
> The only thing we haven't done is reinstall.
>
>  If anyone can help, thanks.
>
>
> Ted Wolfley
> Database/Internet Programmer
> The Ogden Group of Rochester
> phone: (585) 321 1060 x23
> fax: (585) 321 0043
> [EMAIL PROTECTED]
>
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