Running RTango on WinNT
 
When tango_2000_server service is restarted, the NT Event Viewer is showing errors.
 
specifically, tango gets restarted and then there is a whole slew of errors as it seems to read the files in the configuration directory
 
[329] invalid xml header in document .............\applications.ini  (in config, APPCONFIGFILE is applications.ini)
 
a number of these errors show.
 
Ultimately there don't seem to be any problems in operation, but this is new behaviour.
 
No changes except:  we recently changed the debugmode to forceOff, but that affected our tango logs (instead of getting logging level 1 info, we got a system reaper event every 15 secs plus  logging)
 
So, we changed debugmode back to appFileSetting.  (still having the restart problem)
 
Could this have caused some other problem?... the setting was changed through tango config manager, not by straight editing of t4server.ini
 
Must be an obvious and simple thing I am missing, my local config works just fine during startup. (but have never changed debugmode)
 
Brent Skean
Current Solutions
 
 
 
 
 
 
 
-----Original Message-----
From: Robert Garcia <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: Saturday, February 08, 2003 10:12 PM
Subject: Re: Witango-Talk: Frustrating Mystery Continues - User Scope Variables Dissappear

Are you using a load group, or just a single server? Are you using multiple servers with round robin?

Robert.

On Saturday, February 8, 2003, at 03:50 AM, [EMAIL PROTECTED] wrote:

Pls. change in the Witango.ini the scope: "DEFAULTSCOPE=User" (and not request...)
Maybe this solve your problem - and last but not least: Stop and Restart your Witango Server Service

mit freundlichen Grüßen, with best regards

Daniel Richardy

________         European Witango Distributor       __________

SoftDes GmbH - St. Georgener Strasse 13 - D 79111 Freiburg
Web: www.softdes.de                    Mail:  [EMAIL PROTECTED]
Phone: +49 - 761 - 4 555 666         Fax: +49 - 761 - 4 555 660
_________________ www.witango.net  ___________________



----- Original Message -----
From: Dave Machin
To: [EMAIL PROTECTED] ; Phil Wade ; [EMAIL PROTECTED]
Sent: Saturday, February 08, 2003 12:59 AM
Subject: Witango-Talk: Frustrating Mystery Continues - User Scope Variables Dissappear

I'm having serious problems with User scope variables dissappearing from one page to the next.  The always reappear if I click 'back' and submit a form again.  I've added <@userreferenceargument> to all the links.  This has been a perpetual problem for us.

We're running WiTango 5, W2K Server, IIS5, MS-SQL

I've been looking at the log files and am confused by something I see - any help would be appreciated.  Here's the pertinant parts of the log file:

I request a page successfully and we see the following"

07/02/2003 15:30:37   716 1 1  [Thread] Start processing
07/02/2003 15:30:37 192.168.0.113 USR@026B31CB867A71993E444199 716 1 2  [Thread] Getting network file c:\inetpub\wwwroot\ebay\reports\reports.taf
07/02/2003 15:30:37 192.168.0.113 USR@026B31CB867A71993E444199 716 1 4  [Thread] Got file
07/02/2003 15:30:37 192.168.0.113 USR@026B31CB867A71993E444199 716 1 43  [Thread] Network file loaded: c:\inetpub\wwwroot\ebay\reports\reports.taf
07/02/2003 15:30:37 192.168.0.113 USR@026B31CB867A71993E444199 716 1 43  [Application File] START  /ebay/reports/reports.taf Witango_Server_5  _UserReference=026B31CB867A71993E444199
07/02/2003 15:30:37 192.168.0.113 USR@026B31CB867A71993E444199 716 1 43  [user$ Vars] variableTimeout=30; csr_name=Machin; csr_id=467;
07/02/2003 15:30:37 192.168.0.113 USR@026B31CB867A71993E444199 716 1 43  [Results Action] Results1
This page loads fine.  Notice that the [user$ Vars] exist.

From that page, I click a link to another page and get the following:

07/02/2003 15:30:39  USR@__313570130DF60E8B3E443E78 2296 1 0  [Thread] Start processing
07/02/2003 15:30:39 192.168.0.113 USR@__313570130DF60E8B3E443E78 2296 1 1  [Thread] Getting network file c:\inetpub\wwwroot\ebay\reports\reports.taf
07/02/2003 15:30:39 192.168.0.113 USR@__313570130DF60E8B3E443E78 2296 1 4  [Thread] Got file
07/02/2003 15:30:39 192.168.0.113 USR@__313570130DF60E8B3E443E78 2296 1 43  [Thread] Network file loaded: c:\inetpub\wwwroot\ebay\reports\reports.taf
07/02/2003 15:30:39 192.168.0.113 USR@__313570130DF60E8B3E443E78 2296 1 43  [Application File] START  /ebay/reports/reports.taf Witango_Server_5  _UserReference=026B31CB867A71993E444199&tab_click=General%20Support&change=yes
07/02/2003 15:30:39 192.168.0.113 USR@__313570130DF60E8B3E443E78 2296 1 43  [Results Action] Results1
Here's where I'm confused - the USR@ value no longer matches the UserReference value.  Plus, the [user$ Vars] entry is missing!  At this point the page fails (doing what it should do given the csr_id value is missing).

The link I clicked definitely has the <@userreferenceargument> in it.  (the link is http://mirror2000/ebay/reports/reports.taf?_UserReference=026B31CB867A71993E444199&tab_click=General Support&change=yes)

Now, I click 'back' and click the exact same link and get what I expected in the first place:

07/02/2003 15:30:49   2248 1 1  [Thread] Start processing
07/02/2003 15:30:49 192.168.0.113 USR@026B31CB867A71993E444199 2248 1 2  [Thread] Getting network file c:\inetpub\wwwroot\ebay\reports\reports.taf
07/02/2003 15:30:49 192.168.0.113 USR@026B31CB867A71993E444199 2248 1 4  [Thread] Got file
07/02/2003 15:30:49 192.168.0.113 USR@026B31CB867A71993E444199 2248 1 43  [Thread] Network file loaded: c:\inetpub\wwwroot\ebay\reports\reports.taf
07/02/2003 15:30:49 192.168.0.113 USR@026B31CB867A71993E444199 2248 1 43  [Application File] START  /ebay/reports/reports.taf Witango_Server_5  _UserReference=026B31CB867A71993E444199&tab_click=General%20Support&change=yes
07/02/2003 15:30:49 192.168.0.113 USR@026B31CB867A71993E444199 2248 1 45  [user$ Vars] variableTimeout=30; csr_name=Machin; department=Belgium; csr_id=467;
07/02/2003 15:30:49 192.168.0.113 USR@026B31CB867A71993E444199 2248 1 46  [Results Action] Results1
This is driving me absolutely crazy - I really need help!

Dave Machin
 

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--

Robert Garcia
BigHead Technology
2781 N Carlmont Pl
Simi Valley, CA 93065
Phone 805.522.8577
http://www.bighead.net/
http://www.theradmac.com/
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