We've had the exact same problem before Alex. It's a pain when that period is part of a URL and you've got a link in your html email that doesn't work....

It's been a while, but I'm pretty sure that the way we fixed it was to set the encoding to US-ASCII when sending HTML email using the Mail Action.

I'll ask one of the other guys when he gets in if he remembers it the same way I do.

/John

Vlasse, Alex wrote:

I don't have any encoding on the message body. Where would you set that?
Would it be set in a tag which could encapsulate the whole email text?

The email is being sent as HTML using character set ISO 8859-1.

In response to where the period is located; it is in the middle of the
message.

-----Original Message-----
From: witango man [mailto:[EMAIL PROTECTED] Sent: Monday, December 08, 2003 4:34 PM
To: [EMAIL PROTECTED]
Subject: Re: Witango-Talk: Losing E-mail Text


What type of encoding (if any) do you have on the
message body?

Also are you sending the mail as Plain Text or HTML
(set within the options tab...)


--- "Vlasse, Alex" <[EMAIL PROTECTED]> wrote:


I was hoping someone would be able to help me with
this problem. I've got an
action reminder taf file set to run every night. In
it I've hard coded a URL
into an e-mail and it works fine for almost all the
e-mails sent out by this
taf file. However there are a few emails which are
sent out that the URL
loses a ".". This is a very consistent problem as
the same people always
have the "." missing.



Does anyone have any idea what the problem could be?



I'm using Tango 2000, the emails are going to people
using Mac's and PC's
with the PC's running Windows 2000 (I don't know
about the Mac's). I don't
know what type of email server is being used, but I
do know that the emails
have lost the text before being received by any the
recipient email server.
The emails are Bcc to me and they also contain
broken links so I assume the
email is losing the "." before being sent out be the
sending mail server.



Any help with this problem would be appreciated,

Alexander





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