The next time it happens you could turn up the logging level within Witango
and you could get a better picture of where the hang up is...

Hmmm wonder if there is any indication in the current WiTango logs?

Ben Johansen - http://www.pcforge.com
Authorized Witango & MDaemon Reseller 
Available for Web App. Developement


-----Original Message-----
From: Dave Machin [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, May 24, 2005 1:58 PM
To: [email protected]
Subject: Re: Witango-Talk: Mail Action Locks Up Server

Next time it happens I'll rewrite that piece to use the @email tag...

----- Original Message -----
From: "Ben Johansen" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, May 24, 2005 1:56 PM
Subject: RE: Witango-Talk: Mail Action Locks Up Server


> Wow, this is sounding like I'm pushing the @email on ya...
> Hey I use the Email action myself
>
> IMHO, if you are going to do volume emails then the @EMAIL tags should be
> invoked
>
> Ben Johansen - http://www.pcforge.com
> Authorized Witango & MDaemon Reseller
> Available for Web App. Developement
>
>
> -----Original Message-----
> From: Ben Johansen [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, May 24, 2005 1:40 PM
> To: [email protected]
> Subject: RE: Witango-Talk: Mail Action Locks Up Server
>
> Ok, if for instance you have 2 witango servers and they are both setup to
> use the same mail account on the 1 mail server...
>
> The one plus with the @email tags is that you can control the user from
> within the code.
>
> Ben Johansen - http://www.pcforge.com
> Authorized Witango & MDaemon Reseller
> Available for Web App. Developement
>
>
> -----Original Message-----
> From: Dave Machin [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, May 24, 2005 1:29 PM
> To: [email protected]
> Subject: Re: Witango-Talk: Mail Action Locks Up Server
>
> No they're separate.
>
> ----- Original Message -----
> From: "Ben Johansen" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Tuesday, May 24, 2005 12:37 PM
> Subject: RE: Witango-Talk: Mail Action Locks Up Server
>
>
> > Along this line.
> >
> > Is the Mail server and Witango Server on the same computer?
> >
> > Ben Johansen - http://www.pcforge.com
> > Authorized Witango & MDaemon Reseller
> > Available for Web App. Developement
> >
> > -----Original Message-----
> > From: Robert Shubert [mailto:[EMAIL PROTECTED]
> > Sent: Tuesday, May 24, 2005 11:56 AM
> > To: [email protected]
> > Subject: RE: Witango-Talk: Mail Action Locks Up Server
> >
> > If it's possible - or on your to do list anyway - upgrade to 5.5. I
don't
> > suspect that this will solve the problem, although it could, but I think
> it
> > should help the server error/crash/exception more gracefully, and should
> > give you some reporting.
> >
> > Ben is right that the TAGS over power the ACTION, but the action, in my
> > experience, is still very good. My servers create around 3 million
emails
> > each month using the action (from hundreds of TAF files) and I've never
> seen
> > the crash you are describing. I do, however, have a nearly dedicated
> > connection between the Witango servers and the email server (running
iMail
> > 8.2), and support many threads on the server.
> >
> > You can wrap the email tag into a TCF to make them a little easier to
use.
> > I'm sure someone on the list can get you started with that. It's
something
> > I've been meaning to do.
> >
> > As for the internals, the email action can not be changed by WT without
> > changing the TAF format, which will happen in the future. If you want
the
> > email action to have additional features - email WT. I do believe the
> > underpinnings were updated slightly in 5.0 and again in 5.5, mostly to
do
> > with connection management. I can't sight any specific improvements that
I
> > recall, however.
> >
> > Robert
> >
> > PS. If there's just one action causing the problem, try deleting and
> > remaking it, or moving to a TAF/TCF of its own and branching/calling it
to
> > separate out the logic. Sometimes this will fix something strange in a
> TAF,
> > or perhaps help you isolate the problem better.
> >
> >
> > -----Original Message-----
> > From: Dave Machin [mailto:[EMAIL PROTECTED]
> > Sent: Monday, May 23, 2005 4:38 PM
> > To: [email protected]
> > Subject: Witango-Talk: Mail Action Locks Up Server
> >
> > We've been having a recurring problem with Mail Actions locking up the
> > Witango Server.  We've had a lockup once a week for the last couple
weeks.
> > WiTango probably sends out 50 to 100 emails per day and they generally
> work
> > fine.  The one causing the lockup seems normal - the from address is
valid
> > and the body is the same as the emails that work.  The mail server is
> online
> > and responding fine and it doesn't record any log events when this
> happens.
> >
> > Any ideas where to look to troubleshoot this?
> >
> > W2K SP4, WiTango  5.0.1.065
> >
> > Dave Machin
> >
> >
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> >
>
>
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