We're collecting data from a remote website. Author names from this website occasionally come in with umlauts, diacriticals and the like. We'd like if at all possible to preserve this data or at worst, make a reasonable conversion (e.g. umlauted u to u), but I'm having trouble figuring out how to do this, since the character set I am receiving from the remote server doesn't match the character set on my Witango server. (Mac OS X)

That is, an umlaut on my setup would be ü but is coming through from the remote server as ü

And would that data be different if the person receiving it was on a Windows or *nix browser instead of a Mac browser? (To add to the level of complexity!)

How do the experts out there handle this?

I tried to search the archives, but seemed to be lacking the magic keywords to find anything I could use.
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