Hi all,
 
I have a strange thing happening with one of my clients. We are still in the
process on trying to find the problem. It might be a firewall issue on thier
end, but I thought I might ask a couple of questions here.
 
I have a site for a company that has around 150 employees. It is an employee
site. Each employee has a login and password. When they login, some
variables are set to keep track of the user and for them to edit their
personal profile. etc. As of Friday, the users started getting muxed. In
other words, users would login as one employee, but it shows them as
another. This happened several times and I am trying to get to the bottom of
it. All users come in on a range of IPs, 5 of them, I believe. I tested ,
retested, and tested again, but cannot reproduce the problem on my end. I
used several machines ALL on the same IP address and logged in as different
users on all of these machines to see if I could break it... and I cannot. 
 
I did notice that some of the URLs I have in some menus did not have the
<@usereferenceargument> while some did. I changed all links in the project
to include the <@usereferenceargument> hoping this would help in carrying
the correct variables while surfing.
 
Also, since this is a new project and we are still in the testing phase,
some of the changes I am making are not being seen by some of the users on
their end. I have had them clear cache, re-log in, even reboot thier
machines and still these users do not see the changes. I assume that they
may have a caching server on thier end that may be a problem.
 
The site was running perfectly okay on thier end until Friday, and then
something changed. So their secondary IT guy told me that they just
installed a new firewall last week and I am waiting for a call from thier
primary IT guy (because he set this up) to see if the problem could be on
their end.
 
Questions...
 
Could the fact that some URLs did not have <@usereferenceargument> and some
did be a problem?
There are a few meta refreshes that go to a different page that did not
carry the <@usereferenceargument>, could this have been a problem?
Could the fact that they are all coming to the site on just a few IPs be a
problem?
Could their firewall be a problem and what do I need to tell them to get it
to work correctly? Port 80, of course. Cookie enabled, of course... am I
missing something?
 
Sine I already worked on this for a couple of hours this morning, I have yet
to have them call me with any more problems. I guess I'll have to wait and
see if I already corrected any problems on my end. What's wierd is that I
have a couple of forums with well over 5000 users for each and I have never
had any problems with any of these when it comes to keeping users separate.
I have never built anything like this for users coming in on a limited set
of IP addresses.
 
Any insight would be appreciated...
 
Thanks!
 
 
 

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