I would suspect that there are threads locked up. Some external actions
(command lines, @URL) can lock up a thread if they fail to complete
properly.

 

You can see you active thread count in @serverstatus, if it's great than 1,
then you may have a thread that can't shutdown (of course it could also be a
valid processing request).

 

You can safely 'net stop' the service and then 'kill' the service if that
doesn't work. I have not found that full restarts of the server are ever
necessary.

 

If this is happening more than rarely, I would try to monitor the thread
count throughout the day, as this is probably something that can be avoided.
Oh and if you look in the Witango log, you should see the thread counter
never dropping back down to 1 once a thread gets locked up.

 

I have never experienced another reason for a service to not properly
shutdown.

 

Robert

 

  _____  

From: Ted Wolfley [mailto:[email protected]] 
Sent: Tuesday, January 27, 2009 8:11 AM
To: [email protected]
Subject: Witango-Talk: witango 5.5 restart

 

Hi,

 

I have a crontab on a Windows 2003 server that restarts the Witango service
every morning at 12 am.  Occasionally the Witango service hangs while
shutting down and I have to restart the server.  I'm thinking the cause is
the open connections to Witango and Witango is trying to close them. Is
there a way to drop all the connections before restarting the Witango
service?

 

Ted Wolfley 
Lead Internet and Database Programmer
The Ogden Group of Rochester 
phone: (585) 321 1060 x23 
fax: (585) 321 0043 
 <mailto:[email protected]> [email protected]

 <http://www.ogdengroup.com> www.ogdengroup.com

 



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