Hi Jack, I think you hit the nail on its head. It was in fact calling DoAction from a UI step hence there was no logging taking place.
I further found that it was failing inside the Custom Action for various reasons. I was side-footed by the fact there was no logging, so was investigating the fact that it wasn't being called. I incorrectly assumed that it was a dependency issue and was debugging it from that side. Turned out to be my MySQL connector being newer than the MySQL engine, and the particular authentication method (short passwords vs long passwords) was deprecated. Obviously, this didn't happen on my Dev PC, as Murphy's Law would specify. So, thanks all for the responses. Problem solved. Regards, Stuart -----Original Message----- From: wix-devs-requ...@lists.sourceforge.net [mailto:wix-devs-requ...@lists.sourceforge.net] Sent: 20 December 2013 16:58 To: wix-devs@lists.sourceforge.net Subject: WiX-devs Digest, Vol 87, Issue 26 Send WiX-devs mailing list submissions to wix-devs@lists.sourceforge.net To subscribe or unsubscribe via the World Wide Web, visit https://lists.sourceforge.net/lists/listinfo/wix-devs or, via email, send a message with subject or body 'help' to wix-devs-requ...@lists.sourceforge.net You can reach the person managing the list at wix-devs-ow...@lists.sourceforge.net When replying, please edit your Subject line so it is more specific than "Re: Contents of WiX-devs digest..." Today's Topics: 1. Re: Silently failing on execution of CustomAction (Jack Hennessey) ---------------------------------------------------------------------- Message: 1 Date: Fri, 20 Dec 2013 08:57:50 -0800 From: Jack Hennessey <jhennessey5...@gmail.com> Subject: Re: [WiX-devs] Silently failing on execution of CustomAction To: WiX toolset developer mailing list <wix-devs@lists.sourceforge.net> Message-ID: <-1377016246714360907@unknownmsgid> Content-Type: text/plain; charset="windows-1252" Are you calling this from a dialog using DoAction? If so, you won't get the logging. Sent from my Windows Phone ------------------------------ From: Christopher Painter Sent: 12/20/2013 9:41 AM To: WiX toolset developer mailing list Subject: Re: [WiX-devs] Silently failing on execution of CustomAction This log doesn't have everything I'd expect to see in it. There is no mention of SfxCA and what CLR version is being used. Did you redact this or perhaps this is a clue that you are never getting to your first line of managed code. What .NET did you compile this for and what are your customaction.config settings? ------------------------------ *From*: "Stuart Hart" <stuart.h...@nice.com> *Sent*: Friday, December 20, 2013 5:38 AM *To*: wix-devs@lists.sourceforge.net *Subject*: [WiX-devs] Silently failing on execution of CustomAction Hello devs, I have created an installer which uses a CustomAction to check if MySQL server credentials entered in a previous WiX UI are valid. On the development machine, this is all working really well. The CustomAction is simply: [CustomAction] public static ActionResult CheckIfDbExists(Session session) { session.Log("Resetting MYSQL_DB_EXISTS and MYSQL_DB_SERVER_AVAILABLE to '0'."); session["MYSQL_DB_EXISTS"] = "0"; session["MYSQL_DB_SERVER_AVAILABLE"] = "0"; try { // prepare the SQL connection session.Log("Formatting the connection string"); string connectionString = string.Format(SqlConnectionFormat, session["MYSQL_SERVER"], session["MYSQL_USERNAME"], session["MYSQL_PASSWORD"]); // create and open the SQL connection session.Log("Attempting to create a MySqlConnection"); using (var connection = new MySqlConnection (connectionString)) { session.Log("Attempting to open a connection to the database"); connection.Open(); session.Log("Ensuring that the connection is open"); if (connection.State == ConnectionState.Open) { // the server is available, at least session["MYSQL_DB_SERVER_AVAILABLE"] = "1"; } // execute the SQL statement return ExecuteCheckDbExistStatement(session, connection); } } catch (Exception exception) { // we couldn't connect to the MySQL server session.Log("ERROR: Failed during CheckIfDbExists() caused by: {0}", exception.Message); return ActionResult.Failure; } } The output from running this Custom Action can be found here: MSI (c) (CC:D0) [11:01:03:681]: PROPERTY CHANGE: Modifying MYSQL_PASSWORD property. Its current value is '**********'. Its new value: '**********'. MSI (c) (CC:D0) [11:01:03:759]: Doing action: CheckIfDbExists MSI (c) (CC:D0) [11:01:03:759]: Note: 1: 2205 2: 3: ActionText Action 11:01:03: CheckIfDbExists. Action start 11:01:03: CheckIfDbExists. MSI (c) (CC:D0) [11:01:03:759]: Creating MSIHANDLE (3) of type 790542 for thread 77520 MSI (c) (CC:5C) [11:01:03:759]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\MSI78E2.tmp, Entrypoint: CheckIfDbExists MSI (c) (CC!64) [11:01:03:853]: Creating MSIHANDLE (4) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:03:853]: Closing MSIHANDLE (4) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:03:884]: Creating MSIHANDLE (5) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:03:884]: Closing MSIHANDLE (5) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:040]: Creating MSIHANDLE (6) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:040]: Closing MSIHANDLE (6) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:150]: Creating MSIHANDLE (7) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:165]: Closing MSIHANDLE (7) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:165]: Creating MSIHANDLE (8) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:165]: Closing MSIHANDLE (8) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:165]: Creating MSIHANDLE (9) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:165]: Closing MSIHANDLE (9) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:196]: Creating MSIHANDLE (10) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:196]: Closing MSIHANDLE (10) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:368]: Creating MSIHANDLE (11) of type 790531 for thread 77668 MSI (c) (CC!64) [11:01:04:368]: Closing MSIHANDLE (11) of type 790531 for thread 77668 MSI (c) (CC:5C) [11:01:04:431]: Closing MSIHANDLE (3) of type 790542 for thread 77520 Action ended 11:01:04: CheckIfDbExists. Return value 1. MSI (c) (CC:D0) [11:01:04:431]: Note: 1: 2205 2: 3: Error MSI (c) (CC:D0) [11:01:04:431]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2826 DEBUG: Error 2826: Control BannerBitmap on dialog InvalidMySqlSettingsDlg extends beyond the boundaries of the dialog to the right by 5 pixels The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: InvalidMySqlSettingsDlg, BannerBitmap, to the right MSI (c) (CC:D0) [11:01:04:431]: Note: 1: 2205 2: 3: Error MSI (c) (CC:D0) [11:01:04:431]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2826 DEBUG: Error 2826: Control BannerLine on dialog InvalidMySqlSettingsDlg extends beyond the boundaries of the dialog to the right by 5 pixels The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: InvalidMySqlSettingsDlg, BannerLine, to the right MSI (c) (CC:D0) [11:01:04:431]: Note: 1: 2205 2: 3: Error MSI (c) (CC:D0) [11:01:04:431]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2826 DEBUG: Error 2826: Control BottomLine on dialog InvalidMySqlSettingsDlg extends beyond the boundaries of the dialog to the right by 5 pixels The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: InvalidMySqlSettingsDlg, BottomLine, to the right Action 11:01:04: InvalidMySqlSettingsDlg. Dialog created At a minimum, I would expect to see ?Resetting MYSQL_DB_EXISTS and MYSQL_DB_SERVER_AVAILABLE to '0'.? in the log output but I don?t as you can see. The CustomAction step fails with error 1 and I don?t get anything else. I am running the installer with full verbose logging but it doesn?t seem as though the CustomAction is being executed. With no other errors, I am not sure what to try next. As I mentioned, it works perfectly well on the machine that I created it with. The machine that is failing is a VirtualBox install of Windows Server 2008R2. Thanks, Stuart NICE Systems UK Limited ("NICE") is registered in England under company number, 3403044. The registered office of NICE is at Tollbar Way, Hedge End, Southampton, Hampshire SO30 2ZP. Confidentiality: This communication and any attachments are intended for the above-named persons only and may be confidential and/or legally privileged. Any opinions expressed in this communication are not necessarily those of NICE. If this communication has come to you in error you must take no action based on it, nor must you copy or show it to anyone; please delete/destroy and inform the sender by e-mail immediately. 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