Have you looked the log entries for FindRelatedProducts? They should say something about whether it found the previous version. Phil Wilson
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bob Arnson Sent: Sunday, June 11, 2006 8:19 PM To: dangle123 ... Cc: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Why doesn't Windows Installer remove the old version in an upgrade? dangle123 ... wrote: > Action ended 15:21:09: InstallFinalize. Return value 1. > MSI (s) (38:1C) [15:21:09:832]: Doing action: RemoveExistingProducts > Action start 15:21:09: RemoveExistingProducts. > Action ended 15:21:09: RemoveExistingProducts. Return value 1. > Action ended 15:21:09: INSTALL. Return value 1. > I'd expect to see more details in a verbose log. What you're looking for is the details around InstallValidate that indicate the action states for the product's components. What happens if you move RemoveExistingProducts to between InstallValidate and InstallInitialize? -- sig://boB http://bobs.org _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users