<sigh/>

 

Believe it or not, this is my fault.  LocalCache is failing on your machine.  I wrote the LocalCache feature for Office 2003.  There were two or three subtle bugs that didn't show up until some serious patches were sent out.  You can read about it more here:  http://blogs.msdn.com/robmen/archive/2004/09/24/234029.aspx

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of ILT
Sent: Thursday, June 22, 2006 10:16 PM
To: wix-users@lists.sourceforge.net
Subject: [WiX-users] [OT] Office Update failure

 

I know this is an off-topic post, but I guess my rationale for posting this here is “if the MS Office crew can’t second-guess these failures, how can mere mortals make a 100% fool-proof installer?”

 

I have attached an image which basically shows that these updates failed -

  Update for Outlook 2003 Junk Email Filter (KB917149)

  Security Update for Word 2003 (KB917334)

  Security Update for PowerPoint 2003 (KB916518)

 

Looking at about the last 14 days of my WindowsUpdate.log file, and having watched for at least 3 or 5 days sessions where Office 2003 Autoupdates consistently failed for these 3 packages, I wonder what can be done to remedy this situation.

 

Nothing significant has changed on the particular computer (Windows XP Pro, all patches etc) that I’m having troubles with.

 

Can I delete a folder, change a registry key, or do a “repair” from within Word, PowerPoint, Outlook?

 

Ian Thomas

GeoSciSoft - Perth, Australia

Small part of WindowsUpdate.log

 

2006-06-15        03:02:15            1236     cbc       AU        >>##  RESUMED  ## AU: Installing update [UpdateId = {9785760A-3232-40E0-8F2A-03FB932BF3CA}, succeeded]

2006-06-15        03:02:16            1236     df0        DnldMgr            Preparing update for install, updateId = {1AC6F52E-CC28-45C4-BDC5-1038C9C818D3}.100.

2006-06-15        03:02:16            6432     2688     Handler :::::::::::::

2006-06-15        03:02:16            6432     2688     Handler :: START ::  Handler: MSI Install

2006-06-15        03:02:16            6432     2688     Handler :::::::::

2006-06-15        03:02:16            6432     2688     Handler   : Updates to install = 1

2006-06-15        03:02:16            6432     2688     Handler Extracting MSP file stored in CAB OUTLFLTR.CAB

2006-06-15        03:02:17            6432     2688     Handler MSI update {1AC6F52E-CC28-45C4-BDC5-1038C9C818D3}.100 using full-file patch

2006-06-15        03:02:17            6432     2688     Handler   : Batch installing 1 updates

2006-06-15        03:02:21            1236     4e4       Report   REPORT EVENT: {29E3E755-A808-4289-9DAC-3F7149A3FB30}            2006-06-15 03:02:15+0800          1          191       101       {9785760A-3232-40E0-8F2A-03FB932BF3CA}      102       0            AutomaticUpdates         Success           Content Install   Installation successful and restart required for the following update: Security Update for Windows XP (KB914389)

2006-06-15        03:02:29            6432     2688     Handler List of MSPs in transaction:

2006-06-15        03:02:29            6432     2688     Handler   C:\WINDOWS\SoftwareDistribution\Download\b3b93b8f593bca558e5b4f5af05dee8c\OUTLFLTR.MSP

2006-06-15        03:02:29            6432     2688     Handler MSP final command line: DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1 REBOOT=REALLYSUPPRESS

2006-06-15        03:03:17            6432     2688     Handler MSP Error List:

2006-06-15        03:03:17            6432     2688     Handler   No messages in the MSP error list.

2006-06-15        03:03:17            6432     2688     Handler   : MSI transaction completed. MSI: 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0

2006-06-15        03:03:17            6432     2688     Handler   : WARNING: First failure for update {1AC6F52E-CC28-45C4-BDC5-1038C9C818D3}, transaction error = 0x8024200b, MSI result = 0x80070643, MSI action = "">

2006-06-15        03:03:17            1236     4e4       AU        >>##  RESUMED  ## AU: Installing update [UpdateId = {4CD57E22-36A7-41ED-9A05-696F64602105}]

2006-06-15        03:03:17            1236     4e4       AU          # WARNING: Install failed, error = 0x80070643

2006-06-15        03:03:17            6432     2688     Handler   : WARNING: Operation failed at update 0, Exit code = 0x8024200B

2006-06-15        03:03:17            6432     2688     Handler :::::::::

2006-06-15        03:03:17            6432     2688     Handler ::  END  ::  Handler: MSI Install

2006-06-15        03:03:17            6432     2688     Handler :::::::::::::

2006-06-15        03:03:17            1236     df0        DnldMgr            Preparing update for install, updateId = {F8111B36-ED73-47E0-9EEC-4AC1806EB5E3}.102.

2006-06-15        03:03:17            6432     c04       Handler :::::::::::::

2006-06-15        03:03:17            6432     c04       Handler :: START ::  Handler: Windows Patch Install

2006-06-15        03:03:17            6432     c04       Handler :::::::::

2006-06-15        03:03:17            6432     c04       Handler   : Updates to install = 1

2006-06-15        03:03:17            6432     c04       Handler   : Installing update {F8111B36-ED73-47E0-9EEC-4AC1806EB5E3}.102

2006-06-15        03:03:17            6432     1b7c     Handler Installing with parameters=-q -z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\4f47c78d92d1e7d8afd6488622d909fd.

2006-06-15        03:03:22            1236     4e4       Report   REPORT EVENT: {5B9F4114-DF21-4259-A8BC-8680F09A46C6}            2006-06-15 03:03:17+0800          1          195       101       {4CD57E22-36A7-41ED-9A05-696F64602105}      100            80070643          AutomaticUpdates         Failure  Content Install   Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Outlook 2003 Junk Email Filter (KB917149).

2006-06-15        03:03:42            6432     1b7c     Handler Install completed with 0x80070bc2.

2006-06-15        03:03:42            6432     c04       Handler   : Install completed: result type = 0x1, installer error = False, error = 0x80070bc2, disabled until reboot = No, reboot required = Yes

2006-06-15        03:03:42            6432     c04       Handler :::::::::

2006-06-15        03:03:42            6432     c04       Handler ::  END  ::  Handler: Windows Patch Install

2006-06-15        03:03:42            6432     c04       Handler :::::::::::::

 

 

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