I solved the problem, an earlier version of the application had been
installed using the msi packages, and then manually deleted without actually
uninstalling it. Uninstalling these older msi's fixed my windows service
issues.
Thanks for your help Bob
On Nov 13, 2007 12:43 PM, Ben Reichelt <[EMAIL PROTECTED]> wrote:
> I ran the verbose log. The only difference that I noticed between the
> working and nonworking machines was that on the working machine, the files
> to be removed had an "Action: Absent" whereas on the nonworking machine, the
> files to be removed had an "Action: HKCRFileAbsent"
>
> Here is the output near the DeleteServices action, everything appears to
> be correct, and the output is same on both machines:
>
> MSI (s) (F0:2C) [12:13:27:910]: Using cached product context: User
> non-assigned for product: 28ABAB2CA4D6CE540B601F2F62FF1D6F
> Action start 12:13:27: UnpublishFeatures.
> MSI (s) (F0:2C) [12:13:27:910]: Doing action: StopServices
> MSI (s) (F0:2C) [12:13:27:910]: Note: 1: 2205 2: 3: ActionText
> Action ended 12:13:27: UnpublishFeatures. Return value 1.
> Action start 12:13:27: StopServices.
> MSI (s) (F0:2C) [12:13:27:910]: Doing action: DeleteServices
> MSI (s) (F0:2C) [12:13:27:910]: Note: 1: 2205 2: 3: ActionText
> Action ended 12:13:27: StopServices. Return value 1.
> Action start 12:13:27: DeleteServices.
> MSI (s) (F0:2C) [12:13:27:926]: Doing action: RemoveRegistryValues
> MSI (s) (F0:2C) [12:13:27:926]: Note: 1: 2205 2: 3: ActionText
> Action ended 12:13:27: DeleteServices. Return value 1.
> Action start 12:13:27: RemoveRegistryValues.
> MSI (s) (F0:2C) [12:13:27:926]: Doing action: RemoveFiles
> MSI (s) (F0:2C) [12:13:27:926]: Note: 1: 2205 2: 3: ActionText
> Action ended 12:13:27: RemoveRegistryValues. Return value 1.
> MSI (s) (F0:2C) [12:13:27:926]: Note: 1: 2205 2: 3: RemoveFile
> Action start 12:13:27: RemoveFiles.
> MSI (s) (F0:2C) [12:13:27:926]: Note: 1: 2205 2: 3: RemoveFile
> MSI (s) (F0:2C) [12:13:27:926]: Doing action: InstallFiles
> MSI (s) (F0:2C) [12:13:27:926]: Note: 1: 2205 2: 3: ActionText
> Action ended 12:13:27: RemoveFiles. Return value 0.
>
>
>
>
>
> On Nov 13, 2007 10:35 AM, Bob Arnson < [EMAIL PROTECTED]> wrote:
>
> > Ben Reichelt wrote:
> > > The msi package installs and uninstalls correctly on my dev machine
> > > (WinXP) and another dev server (Win2k3). There are two servers that
> > > the msi fails to uninstall correctly. The files are all deleted, but
> > > the windows service is not removed.
> >
> > Start with a verbose uninstall log. Check around InstallValidate to make
> >
> > sure MSI is deciding to remove the appropriate components, then check
> > the detailed logging for the DeleteServices action.
> >
> > --
> > sig://boB
> > http://joyofsetup.com/
> >
> >
> >
>
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