Hey Michael,

I'm going to step out on a limb with this one and say that this is a Vista
bug, not an MSI issue if it is a bug at all. It almost sounds like something
is holding a handle to that directory. If a process has a hold of it then it
will not be removed until the handle is let go. In the case of it being a
bug, I would venture to guess that Vista itself is holding the handle until
you log off.

I would veture to guess you could use some of the sysinternal tools to find
out if there is a handle to that directory.

Sorry I don't have a direct answer, but I hope this helps a bit.

Thanks,

-- 
Brian Rogers
"Intelligence removes complexity." - Me
http://icumove.spaces.live.com


On Thu, Jul 31, 2008 at 3:38 PM, Michael Ballou <[EMAIL PROTECTED]> wrote:

> Is it a known MSI issue that Vista doesn't refresh the start menu
> completely after uninstalling a product?
>
>
>
> The problem I see is that the product folder for my start menu icons do
> not appear to be removed after uninstalling my product.  When I check
> the actual folder mapped for the start menu, the folder is actually
> removed properly, but an empty folder is displayed under All Programs.
> The icons themselves and some subfolders are removed, however the main
> folder is still displayed as (empty).
>
>
>
> C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Product
>
>
>
> Once I log off and log back in, the removed folder is no longer
> displayed in the start menu.
>
>
>
> My product is installed with ALLUSERS=1 and I'm running on Vista
> Ultimate x86 SP1.  I also have that specific folder set to be removed in
> the RemoveFile table (also to avoid ICE errors).
>
>
>
> Thanks,
>
> Mike Ballou
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