In our product we ship a USB driver. The installer is written with wix 2,
but since I was having difficulty using wix 2 to install the driver, I
packaged the driver in a merge module written in wix 3.
I have two users that cannot uninstall our product, thereby preventing an
upgrade, yet I have been unable to recreate this issue nor has our
verification team.
The log file contains the following:
DIFXAPP: 'CustomActionData' property 'ProductName' is Nigels Uni Compactor
Advanced.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Migel Solutions.
DIFXAPP: ERROR 0x2 encountered while opening persistent-info key for
component '{B97A869E-A464-4A2D-9D29-38214A90C0DC}'
DIFXAPP: UninstallDriverPackages failed with error 0x2
DIFXAPP: RETURN: UninstallDriverPackages() 2 (0x2)
Action ended 15:03:48: InstallFinalize. Return value 3.
Does anyone have any ideas what might be wrong? Is there any way to debug
this failure? Is there a way to manually remove the driver?
John
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