I'm just speculating here, but permissions might be an issue because administrators don't always have every right automatically assigned and enabled. Having the "Log on as a service" privilege might be relevant if you're changing service configurations (admins don't get that by default IIRC). It's interesting that the failing ones would cause a reboot, and that might also be a missing right like SE_SHUTDOWN_NAME.
Phil Wilson -----Original Message----- From: Nick Ramirez [mailto:nickra...@hotmail.com] Sent: Wednesday, January 27, 2010 12:30 PM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] MSI 5.0 ServiceConfigFailureActions fails during InstallExecuteSequence I've found, as another post has pointed out, that you CAN use the failure action "runCommand". This works fine. However, using either "restartComputer" or "restartService" gives the permission error. Using processmon, http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx, I can see the Registry keys being accessed and written to at the time the MSI fails. Interestingly, when it fails, it doesn't appear that the MSI is writing the service failure values like it should. I'm running this as an Administrator and other values are being written to that key (service name, description, etc.). So, I don't think there's something wrong with my permissions or the way the MSI package is written. I think there might be something genuinely wrong with the way MSI 5.0 handles writing failure recovery settings for Windows services. Here are the Registry actions as captured by processmon: This worked (when I set the failure action to "runCommand" -- it's supposed to run a script at C:\script.cmd. -------------------------------------- RegOpenKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS Desired Access: Read RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\FailureActions NAME NOT FOUND Length: 268 RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\RebootMessage NAME NOT FOUND Length: 268 RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\FailureCommand NAME NOT FOUND Length: 268 RegCloseKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS RegOpenKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS Desired Access: Read/Write RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\ImagePath SUCCESS Type: REG_EXPAND_SZ, Length: 122, Data: "C:\Program Files\MySoftware\WindowsService1.exe" RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\RebootMessage NAME NOT FOUND Length: 268 RegDeleteValue HKLM\System\CurrentControlSet\services\testsvc\RebootMessage NAME NOT FOUND RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\FailureCommand NAME NOT FOUND Length: 268 RegSetValue HKLM\System\CurrentControlSet\services\testsvc\FailureCommand SUCCESS Type: REG_SZ, Length: 22, Data: script.cmd RegSetValue HKLM\System\CurrentControlSet\services\testsvc\FailureActions SUCCESS Type: REG_BINARY, Length: 28, Data: 3C 00 00 00 01 00 00 00 01 00 00 00 01 00 00 00 RegFlushKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS RegCloseKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS ------------------------------------ However, this, where I tried to restart the service at failure, did not work: ------------------------------------- RegOpenKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS Desired Access: Read RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\FailureActions NAME NOT FOUND Length: 268 RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\RebootMessage NAME NOT FOUND Length: 268 RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\FailureCommand NAME NOT FOUND Length: 268 RegCloseKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS RegOpenKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS Desired Access: Read RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\FailureActions NAME NOT FOUND Length: 268 RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\RebootMessage NAME NOT FOUND Length: 268 RegQueryValue HKLM\System\CurrentControlSet\services\testsvc\FailureCommand NAME NOT FOUND Length: 268 RegCloseKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS RegOpenKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS Desired Access: Read/Write RegFlushKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS RegCloseKey HKLM\System\CurrentControlSet\services\testsvc SUCCESS ------------------------------------------------------ Nick Ramirez -- View this message in context: http://n2.nabble.com/MSI-5-0-ServiceConfigFailureActions-fails-during-InstallExecuteSequence-tp4452709p4469530.html Sent from the wix-users mailing list archive at Nabble.com. ------------------------------------------------------------------------------ The Planet: dedicated and managed hosting, cloud storage, colocation Stay online with enterprise data centers and the best network in the business Choose flexible plans and management services without long-term contracts Personal 24x7 support from experience hosting pros just a phone call away. http://p.sf.net/sfu/theplanet-com _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users *** Confidentiality Notice: This e-mail, including any associated or attached files, is intended solely for the individual or entity to which it is addressed. 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