Sounds to me like your original package is installed in a per-user context but your patching system is forcing everything to run as per-machine. If you want to force a package to always be per-machine, set InstallScope="perMachine" in your Package Element (see http://wix.sourceforge.net/manual-wix3/wix_xsd_package.htm) but that obviously only applies to the original MSI, not the update MSP.
However it doesn't sound like WiX or Windows Installer are the cause of your problem if you can manually apply your patch using msiexec /update. Try asking wpkg.org for help with their patch management software. Palbinder Sandher Software Deployment & IT Administrator T: +44 (0) 141 945 8500 F: +44 (0) 141 945 8501 http://www.iesve.com **Design, Simulate + Innovate with the <Virtual Environment>** Integrated Environmental Solutions Limited. Registered in Scotland No. SC151456 Registered Office - Helix Building, West Of Scotland Science Park, Glasgow G20 0SP Email Disclaimer -----Original Message----- From: Lukasz Zalewski [mailto:lu...@eecs.qmul.ac.uk] Sent: 03 August 2010 20:57 To: wix-users@lists.sourceforge.net Subject: [WiX-users] msi upgrade problems per-user vs per-machine contextfailure Hi all, I'am trying to upgrade existing package through major upgrade. The upgrade is done through wpkg (wpkg.org) patching system and it runs using machine account. When i run the upgrade using Administrator account (interactively) all goes smoothly. However when the upgrade is applied through the patching system it goes wrong i.e. the following appears in the logs (which i believe is the cause of my problems): MSI (s) (78:4C) [20:14:06:466]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-user. and then MSI (s) (78:4C) [20:14:06:555]: FindRelatedProducts: current install is per-user. Related install for product '{A70E99ED-87C6-4142-88A7-8491459494A2}' is per-machine. Skipping... I have found various post regarding similar errors which conclude that cross-context installation is not possible. What i want to do is to force the install to be in per-machine context. I have added ALLUSERS=1 property to the wix file, tried running msiexec with /jm flag and event passed ALLUSERS=1 as a parameter to the installer. Still the installation is per-user and the ALLUSERS initially set to 1 is unset: MSI (s) (78:4C) [20:14:06:467]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '1'. I'm 100% sure that the previous version ({A70E99ED-87C6-4142-88A7-8491459494A2}) is installed per-machine. Initially i thought it was a problem with patching system, but i have tested upgrade process of other application and the update is correctly installed using per-machine mode. I have used orca to look at the various properties (of my two packages and the other application packages), and do not see anything massively out of ordinary. The installer script is also quite basic. I'm quite new to wix so any help would be much appreciated The wix version is 3.0 and machine that the package is being updated on is Windows7 x64. I have attached zipped log file from the failed upgrade. Many thanks Lukasz ------------------------------------------------------------------------------ The Palm PDK Hot Apps Program offers developers who use the Plug-In Development Kit to bring their C/C++ apps to Palm for a share of $1 Million in cash or HP Products. Visit us here for more details: http://p.sf.net/sfu/dev2dev-palm _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
