If you've got a verbose log, what does it say around FindRelatedProducts (there may be more than one) about finding the older version?
Phil Wilson -----Original Message----- From: Theo Landman [mailto:tland...@justcroft.com] Sent: Tuesday, December 07, 2010 3:21 AM To: Wix Users mailing list Subject: [WiX-users] Failing to upgrade Hello, I'm trying to debug why a I cannot get WiX 3.0 to remove my older MSI installation created with InstallShield. I have the following WiX code for upgrading: <Upgrade Id="BF573C68-EE30-4279-AC28-5D8EE955F137"> <UpgradeVersion OnlyDetect="yes" Property="SELFFOUND" Minimum="3.0.0" IncludeMinimum="yes" Maximum="3.0.0" IncludeMaximum="yes" /> <UpgradeVersion OnlyDetect="yes" Property="NEWERFOUND" Minimum="3.0.0" IncludeMinimum="no" /> <!-- Upgrade checking --> <UpgradeVersion OnlyDetect="no" Property="OLDERFOUND" Maximum="3.0.0" IncludeMaximum="no" /> </Upgrade> And <InstallExecuteSequence> <Custom Action='AlreadyUpdated' After='FindRelatedProducts'>SELFFOUND</Custom> <Custom Action='NoDowngrade' After='FindRelatedProducts'>NEWERFOUND</Custom> <RemoveExistingProducts After='InstallInitialize' /> <Custom Action='StoreInstallLocation' After='InstallValidate' /> </InstallExecuteSequence> The following is a snippet what I get when I install the old 2.2.01 version of our product Property(S): UpgradeCode = {BF573C68-EE30-4279-AC28-5D8EE955F137} Property(S): ARPINSTALLLOCATION = C:\Program Files\Justcroft\jcgmlicsrv\ Property(S): ProductName = JustCGM Licence Server Property(S): DialogCaption = InstallShield for Windows Installer Property(S): ProductVersion = 2.2.01 Property(S): ProductID = None Property(S): INSTALLDIR = C:\Program Files\Justcroft\jcgmlicsrv\ And this is what I see when I install the newer 3.0.0 release Property(S): UpgradeCode = {BF573C68-EE30-4279-AC28-5D8EE955F137} Property(S): ALLUSERS = 1 Property(S): ARPINSTALLLOCATION = C:\Program Files\Justcroft\jcgmlicsrv\ Property(S): INSTALLLOCATION = C:\Program Files\Justcroft\jcgmlicsrv\ Property(S): ProductCode = {A18C64B9-BBDB-49DE-AE22-3FE3A115B278} Property(S): ProductVersion = 3.0.0 What other reasons could there be that despite having the same UpgradeCode and the version being higher, the installation still fails to remove the older 2.2.01 version? -- Never argue with idiots. They drag you down to their level, and then beat you with experience. — Dilbert ------------------------------------------------------------------------------ What happens now with your Lotus Notes apps - do you make another costly upgrade, or settle for being marooned without product support? Time to move off Lotus Notes and onto the cloud with Force.com, apps are easier to build, use, and manage than apps on traditional platforms. Sign up for the Lotus Notes Migration Kit to learn more. http://p.sf.net/sfu/salesforce-d2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users *** Confidentiality Notice: This e-mail, including any associated or attached files, is intended solely for the individual or entity to which it is addressed. This e-mail is confidential and may well also be legally privileged. If you have received it in error, you are on notice of its status. Please notify the sender immediately by reply e-mail and then delete this message from your system. Please do not copy it or use it for any purposes, or disclose its contents to any other person. This email comes from a division of the Invensys Group, owned by Invensys plc, which is a company registered in England and Wales with its registered office at 3rd Floor, 40 Grosvenor Place, London, SW1X 7AW (Registered number 166023). For a list of European legal entities within the Invensys Group, please go to http://www.invensys.com/legal/default.asp?top_nav_id=77&nav_id=80&prev_id=77. You may contact Invensys plc on +44 (0)20 3155 1200 or e-mail recept...@invensys.com. This e-mail and any attachments thereto may be subject to the terms of any agreements between Invensys (and/or its subsidiaries and affiliates) and the recipient (and/or its subsidiaries and affiliates). ------------------------------------------------------------------------------ What happens now with your Lotus Notes apps - do you make another costly upgrade, or settle for being marooned without product support? Time to move off Lotus Notes and onto the cloud with Force.com, apps are easier to build, use, and manage than apps on traditional platforms. Sign up for the Lotus Notes Migration Kit to learn more. http://p.sf.net/sfu/salesforce-d2d _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users