The install log would tell you what exact version of Wix you are using. If it isn't the RC, the first suggestion is going to be to update to the RTM version. If you are signing your MSI and EXE with the same digital certificate, what happens if the user tries to view the certificate on the exe? (Are they missing a root certificate update?)
-----Original Message----- From: Ian Williams [mailto:iawil...@microsoft.com] Sent: Thursday, November 08, 2012 10:13 AM To: General discussion for Windows Installer XML toolset. Subject: [WiX-users] "Failed to verify certificate chain policy status" Hi, A user is reporting a problem with a shipped installer that my team has not seen before. It uses a wixstdba bootstrapper to wrap several MSIs. I think the WiX build used was from about a month or two before the WiX 3.6 Release Candidate, though it might be a more recent build. The user reports: [11B8:10CC][2012-10-05T15:08:45]: Error 0x800b010a: Failed to verify certificate chain policy status. [11B8:10CC][2012-10-05T15:08:45]: Error 0x800b010a: Failed to get certificate chain for authenticode certificate. [11B8:10CC][2012-10-05T15:08:45]: Error 0x800b010a: Failed to verify signature of payload: package_name [11B8:10CC][2012-10-05T15:08:45]: Failed to verify payload: package_name at path: C:\ProgramData\Package Cache\.unverified\ package_name, error: 0x800b010a. Deleting file. [11B8:10CC][2012-10-05T15:08:45]: Error 0x800b010a: Failed to cache payload: package_name [0130:0B3C][2012-10-05T15:08:45]: Failed to cache payload: package_name from working path: C:\Users\o515671\AppData\Local\Temp\2\{e0328255-3f36-4c55-b959-379ddaeee93f}\ package_name, error: 0x800b010a. Any idea what this means? We've had thousands of users successfully run the full signed installer without running into any signing-related issues before. Thanks, Ian ------------------------------------------------------------------------------ Everyone hates slow websites. So do we. Make your web apps faster with AppDynamics Download AppDynamics Lite for free today: http://p.sf.net/sfu/appdyn_d2d_nov _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Everyone hates slow websites. So do we. Make your web apps faster with AppDynamics Download AppDynamics Lite for free today: http://p.sf.net/sfu/appdyn_d2d_nov _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
