I don't believe this is anything to do with WiX. 

The underlying API (SRSetRestorePoint) has no callback to show progress, so
if this code is in WiX there's nothing it can do. If it's being done by
Windows as part of the MSI install there's likewise very little you can do
about feedback other than use MSIFASTINSTALL to disable the creation of the
restore point altogether.               

Phil 

-----Original Message-----
From: Alain Forget [mailto:afor...@cmu.edu] 
Sent: Thursday, March 28, 2013 8:57 AM
To: wix-users@lists.sourceforge.net
Subject: Re: [WiX-users] No user feedback during 3+ minute restore point

I can't be the only one with this or a similar problem of the installer
hanging for a long period of time without any useful information for the
user. 

Surely someone has some idea for solving this? Or should this be filed as
some kind of WiX bug report?

-----Original Message-----
From: Alain Forget [mailto:afor...@cmu.edu]
Sent: March 25, 2013 17:11
To: wix-users@lists.sourceforge.net
Subject: No user feedback during 3+ minute restore point

Our installer's logs show that it takes 3 minutes to create a restore point
before our software is installed, between the user accepting the EULA and
the UAC prompting the user for admin rights. The computers we've tested
aren't very old or underpowered either.

The problem is that, for those 3 minutes, the WixUI_Minimal interface we're
using only shows the user an uninformative "please wait while the software
is installed..." message with a progress bar that doesn't move during the
restore point creation. We're particularly concerned that users might think
the installer crashed and cancel the installation (and of course contact us
thinking there's a problem).

Since restore points are useful/important, trying to skip it wouldn't be
great for users who have it enabled. Would there be some way to let the user
know that a restore point is being created, and it could take several
minutes, so they should be patient?


I've had little luck inserting custom UIs panels in the WiXUI extension, so
I'm hoping there's something easy/simple we can do, without having to roll
our own UI altogether.

Alain

***************************************
Alain Forget, Ph.D.
Postdoctoral Researcher
CyLab, Carnegie Mellon University
afor...@cmu.edu
http://cups.cs.cmu.edu/~aforget/
***************************************




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