A proper answer will depend on where you have sequenced
RemoveExistingProducts.

A verbose log will tell you what happened.

Phil Wilson


On Wed, Aug 21, 2013 at 10:25 AM, <keith.doug...@statcan.gc.ca> wrote:

> If a service update (a MajorUpgrade of a service installation) fails for
> some reason, and a rollback to the previous version happens, what happens
> if the MSI for the rollback cannot be found? Would this leave no files from
> the first package in the installation directory? I guess I may have naïvely
> thought that the rollback would just use the directory as is. If that's the
> case, what caches a copy of MSIs in the system directory so we can use them
> in this situation? We'd like to keep a sensibly named version in our own
> installer directory on these machines so technicians can do the
> installation manually under certain circumstances and to interoperate with
> our file transfer mechanism (details of no importances).
>
> I'm trying to figure out why an install of one of our services had the net
> effect of simply deleting the old files but repair (of the seemingly
> installed new package) restored the new ones. All I know is accidentally
> old versions of the executable and libraries were included in the new MSI.
>
> Moreover, what is supposed to happen in general in a MajorUpgrade if the
> KeyPathed file is of a previous version than the one currently installed?
>
> I take it in that case any CompanionFiles of that will "come along for the
> ride" regardless of what happens, correct?
>
> Thanks,
>
>
> Keith Douglas
> Statistics Canada | 170 Tunney's Pasture Driveway, Ottawa ON K1A 0T6
> Statistique Canada | 170, promenade Tunney's Pasture, Ottawa ON K1A 0T6
> keith.doug...@statcan.gc.ca
> Telephone | Téléphone 613-951-4405
> Facsimile | Télécopieur 613-951-1966
> Government of Canada | Gouvernement du Canada
>
>
>
>
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