Thanks for the reply, Rob. I saw someone mention about AV software interfering
with installations when I was researching the error message and I've already
suggested to my customer that they turn their anti-virus off if they have any
to do the install. We'll see if that makes any difference.
If it doesn't, I'll see if I can get them to use process monitor and get back
to you with any results.
Thanks
Chris
----- Original Message -----
From: "Rob Mensching" <r...@robmensching.com>
To: "General discussion for Windows Installer XML toolset."
<wix-users@lists.sourceforge.net>
Sent: Thursday, September 26, 2013 12:03:27 PM
Subject: [WiX-users] [SPAM] Re: Error message during install
Process Monitor is usually where I turn when I get a mysterious file
locking/access denied issue. Often we see virus checker's messing with Burn
in these scenarios but would be great to know for sure.
On Thu, Sep 26, 2013 at 7:15 AM, Chris Lord <chris.l...@atterotech.com>wrote:
> All,
> I've got a customer who's getting an error when trying to install my
> application, the installer of which was generated using Wix and Burn. From
> the burn log, I can see the installer attempts to cache the bundle and the
> logs reads thus....
>
> [1194:1198][2013-09-26T18:20:10]: Registering bundle dependency provider:
> {5a999e0c-c2c8-4911-8eb4-6ee3d03271c8}, version: 1.6.5.111
> [11A4:11EC][2013-09-26T18:20:10]: Error 0x80004005: Failed to extract all
> files from container.
> [11A4:11E8][2013-09-26T18:20:10]: Error 0x80004005: Faild to begin and
> wait for operation.
> [11A4:11E8][2013-09-26T18:20:10]: Error 0x80004005: Failed to extract
> payload: a2 from container: WixAttachedContainer
>
> I know error 0x80004005 is an "access denied" error but does anyone know
> why that would be generated? Can anyone shed light on what Burn is trying
> to do at this point in the installation as that will help me debug what's
> going on.
>
> Thanks
>
> Chris
>
>
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