Thanks for replying. I'm sure that there is no dependency problems. If I run the msi installer with elevated privilege on that user's computer, the install will finish successfully. It turns out Windows Installer failed to extract the custom action dll to temp directory during the InstallUISequence. When the error message box is shown, there is no MSI209E.tmp under the temp directory. But I tried using GetTempFileName on that user's computer, it succeeded and a temp file is created.
On Tue, Apr 22, 2014 at 12:50 AM, Phil Wilson <phildgwil...@gmail.com>wrote: > This is useful for showing C++ dependencies: > > http://www.dependencywalker.com/ > --------------- > Phil Wilson > > > On Mon, Apr 21, 2014 at 9:07 AM, Carter Young <ecyo...@grandecom.net> > wrote: > > Following Phil's Hunch, see here: > > > > > http://wixtoolset.org/documentation/manual/v3/howtos/redistributables_and_install_checks/install_vcredist.html > > > > Carter > > > > Quoting Phil Wilson <phildgwil...@gmail.com>: > > > >> 1157 is a missing dependency, so I'd assume that there's a dependency > >> not installed on all computers. If it's a C++ Dll it'll most likely be > >> a missing C run time. > >> --------------- > >> Phil Wilson > >> > >> > >> On Sun, Apr 20, 2014 at 5:55 AM, uni <unigauld...@gmail.com> wrote: > >>> Hi all, > >>> > >>> I have sequenced a custom action in my msi after CostFinalize. > >>> On most user's computers, it works well. > >>> > >>> But on some user's computers, when the msi is double clicked directly > >>> for installing, it will prompt "A DLL required for this install to > >>> complete could not be run." > >>> I've changed CheckIfAnotherProductExists function to only call > >>> MessageBox(0,0,0,0), and it still prompted the error and the message > box > >>> is not showed. > >>> If I remove the CheckIfAnotherProductExists entry in the > >>> InstallExecuteSequence table, all goes well. > >>> If I run the msi in cmd(run as administrator), it works fine, there > >>> should be not dependency problem with my custom action dll. > >>> > >>> It acts as if it has something to do with the privilege. > >>> May be it failed when the custom action's dll is being copied into the > >>> temp directory, or maybe LoadLibrary failed under non elevated > privilege? > >>> > >>> Does any one has experienced something like this? > >>> > >>> The WiX code is as below, > >>> > ======================================================================================= > >>> <CustomAction Execute="immediate" Id="CheckIfAnotherProductExists" > >>> BinaryKey="MyDll" DllEntry="CheckIfAnotherProductExists" /> > >>> <Custom Action="CheckIfAnotherProductExists" After="CostFinalize" > ></Custom> > >>> > ======================================================================================= > >>> > >>> The log is as below, > >>> > ======================================================================================= > >>> Action 14:20:31: CheckIfAnotherProductExists. > >>> Action start 14:20:31: CheckIfAnotherProductExists. > >>> MSI (c) (C4:B4) [14:20:31:680]: Invoking remote custom action. DLL: > >>> C:\Users\administrator\AppData\Local\Temp\MSI209E.tmp, Entrypoint: > >>> CheckIfAnotherProductExists > >>> MSI (c) (C4:88) [14:20:31:680]: Cloaking enabled. > >>> MSI (c) (C4:88) [14:20:31:680]: Attempting to enable all disabled > >>> privileges before calling Install on Server > >>> MSI (c) (C4:88) [14:20:31:680]: Connected to service for CA interface. > >>> CustomAction CheckIfAnotherProductExists returned actual error code > 1157 > >>> (note this may not be 100% accurate if translation happened inside > sandbox) > >>> MSI (c) (C4:D8) [14:20:31:740]: Note: 1: 1723 2: > >>> CheckIfAnotherProductExists 3: CheckIfAnotherProductExists 4: > >>> C:\Users\foxit\AppData\Local\Temp\MSI209E.tmp > >>> Error 1723. There is a problem with this Windows Installer package. A > >>> DLL required for this install to complete could not be run. Contact > your > >>> support personnel or package vendor. Action > CheckIfAnotherProductExists, > >>> entry: CheckIfAnotherProductExists, library: > >>> C:\Users\administrator\AppData\Local\Temp\MSI209E.tmp > >>> MSI (c) (C4:D8) [14:20:42:153]: Product: MyProduct -- Error 1723. There > >>> is a problem with this Windows Installer package. A DLL required for > >>> this install to complete could not be run. Contact your support > >>> personnel or package vendor. Action CheckIfAgentVersion, entry: > >>> CheckIfAgentVersion, library: > C:\Users\foxit\AppData\Local\Temp\MSI209E.tmp > >>> > ======================================================================================= > >>> > >>> Any suggestion will be helpful. > >>> Gauldoth > >>> > >>> > >>> > ------------------------------------------------------------------------------ > >>> Learn Graph Databases - Download FREE O'Reilly Book > >>> "Graph Databases" is the definitive new guide to graph databases and > their > >>> applications. 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