Yes, probably Windows Update or maybe a previous install that didn't work somehow.
I don't think you can't prevent it because it looks like it's not your problem or anything to do with your install. Basically you are now doing support for the customer's broken system. So at the point where the failed install rolls back and before stating installs again: 1. A caveat: It's not clear to me what "kill all the installer tasks" means because in the MSI world they should be serial, not parallel. But you want none running at all, and I don't know why there would be several there that need killing. You want no installs running. 2. Then go that Acrobat Help link and do the recovery actions to remove the registry's InProgress key that's making Windows think there's still one running. In other words the issue after the failed VC++ install rolls back is that there is probably an InProgress key left behind, and you want to remove it after being sure that it's not there because you are running your installs. --------------- Phil Wilson On Tue, Jul 8, 2014 at 9:17 AM, Rob Mensching <r...@firegiant.com> wrote: > I'd guess Windows Update. > > _______________________________________________________________ > FireGiant | Dedicated support for the WiX toolset | > http://www.firegiant.com/ > > -----Original Message----- > From: John Zavidniak [mailto:jo...@windward.net] > Sent: Tuesday, July 8, 2014 9:05 AM > To: General discussion about the WiX toolset. > Subject: Re: [WiX-users] Microsoft Visual C++ error on install > > Well, it seems like a similar problem to mine, but it doesn't really explain > why it is happening or how to prevent it. > > -----Original Message----- > From: Carter Young [mailto:ecyo...@grandecom.net] > Sent: Tuesday, July 08, 2014 9:53 AM > To: wix-users@lists.sourceforge.net > Subject: Re: [WiX-users] Microsoft Visual C++ error on install > > Although this applies to Adobe Acrobat, does this help: > > http://helpx.adobe.com/acrobat/kb/suspended-installation-errors-acrobat-windows.html > > Carter > > Quoting John Zavidniak <jo...@windward.net>: > >> When doing a fresh install a pop up appears saying "User 'SYSTEM' >> has previously initiated an install for product 'Microsoft Visual >> C++ 2005 Redistributable'. That user will need to run that install >> again before they can use that product. Your Current install will now >> continue." and when you select OK on that another pops up saying "An >> installation for Microsoft Visual C++ 2005 Redistributable is >> currently suspended. You must undo the changes made by that >> installation to continue. Do you want to undo those changes?" Then no >> matter what you pick it rolls back the installation and you have to >> start over. It's also worth mentioning that on fresh installs when I >> first open the installer I always get a "There is already another >> install occuring" error and have to restart or kill all the installer >> tasks to get it to work. >> >> Is this something I've configured incorrectly in the wxs files, or is >> it just an error with Microsoft? >> ---------------------------------------------------------------------- >> -------- Open source business process management suite built on Java >> and Eclipse Turn processes into business applications with Bonita BPM >> Community Edition Quickly connect people, data, and systems into >> organized workflows Winner of BOSSIE, CODIE, OW2 and Gartner awards >> http://p.sf.net/sfu/Bonitasoft >> _______________________________________________ >> WiX-users mailing list >> WiX-users@lists.sourceforge.net >> https://lists.sourceforge.net/lists/listinfo/wix-users >> >> > > > > > ------------------------------------------------------------------------------ > Open source business process management suite built on Java and Eclipse Turn > processes into business applications with Bonita BPM Community Edition > Quickly connect people, data, and systems into organized workflows Winner of > BOSSIE, CODIE, OW2 and Gartner awards http://p.sf.net/sfu/Bonitasoft > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > ------------------------------------------------------------------------------ > Open source business process management suite built on Java and Eclipse Turn > processes into business applications with Bonita BPM Community Edition > Quickly connect people, data, and systems into organized workflows Winner of > BOSSIE, CODIE, OW2 and Gartner awards http://p.sf.net/sfu/Bonitasoft > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > ------------------------------------------------------------------------------ > Open source business process management suite built on Java and Eclipse > Turn processes into business applications with Bonita BPM Community Edition > Quickly connect people, data, and systems into organized workflows > Winner of BOSSIE, CODIE, OW2 and Gartner awards > http://p.sf.net/sfu/Bonitasoft > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Open source business process management suite built on Java and Eclipse Turn processes into business applications with Bonita BPM Community Edition Quickly connect people, data, and systems into organized workflows Winner of BOSSIE, CODIE, OW2 and Gartner awards http://p.sf.net/sfu/Bonitasoft _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users