On 2/16/06, Carthik Sharma <[EMAIL PROTECTED]> wrote:
Sure, put the burden on the support forums.
I take great offense to that statement.
There is no reason to feel bad about saying "sorry but that is outside
our ken". The sooner we learn that the better. At least, the official
set of documentation resources should not be crippled by this. Setting
a modest goal (for documentation) is not a crime.
... Support volunteers can
refer people with upgrade problems to the more detailed guide and
request them to follow that on their restored backup of the
un-upgraded wp install before proceeding further.
Sure, put the burden on the support forums.
What right does Carthik, who does not spend ANY time on the forums
have to lecture us about support, you ask? Well, I have been there,
and I stopped going there from when the number of issues, and the
kinds of user questions I was assumed to be responsible to support
outgrew my interest. Remember - this is all voluntary, and the people
who put the most into support have probably gained more from it than
people who haven't.
I take great offense to that statement.
Carthik.
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~Michael Bishop
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