>>I would check the permission settings (CHMOD) of your customer's
server directories via FTP starting with "public_html" (should be set
to 755) and on down. If WordPress is installed in it's own directory,
that one should be the next one you check under "public_html" and then
onto the 3 main directories of the WP install itself<<
Hi Kirk,
Well, this is one of the things I've previously checked - and I've
just rechecked. Folders are at 755, files at 644. So again, that
doesn't seem to be the issue. but thanks!
~Shelly
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