Dave,
does your win.ini file not mention anything about WS_FTP?

Mark Singh
Ipswitch,Inc.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Dave Burleigh
Sent: Friday, December 05, 2003 9:46 AM
To: [EMAIL PROTECTED]
Subject: [WS_FTP Forum] Cannot install (XP)


I have the problem described in:
http://support.ipswitch.com/kb/WS-20020312-DM02.htm

Basically double-clicking on the downloaded file triggers extracting files
but the installer doesn't appear. I just get an egg-timer for a few seconds
then nothing.

However the solutions in the above support page don't work. My Win.Ini
contains nothing like the second solution suggests.

Ipswitch doesn't invite support email unless you've bought the product and
registered, whereas I'm not going to buy it if I can't install it! Catch-22.

Any ideas?

Thanks

Dave



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