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Jay Dee,
Like Frank said the exact error message will
help out tremendously. Here are some
things to try out BUT they may not have a bearing after you post the exact error
message you are receiving
Also, are you hosting the web server
yourselves or is it off site? If it is offsite you may need to ask the
company hosting it if they have the necessary ports open in their firewall to
allow you to get to it. If you have moved them within the last 24 to 48
hours, the other thing that might be happening is that the DNS records have not
populated out to the internet yet, or not made it to your DNS server.
One other thing to check is that your local WSFTP program is pointed at the new
web server and not to the old one. We run an ISP and web host here and I
can't count the number of times that happened when we moved websites to other
servers or moved customers to a different FTP server.
That being said, from the postings above I
would make a guess it to be a port 20 and 21 problem and
ports 1024 and up, where they are being blocked on the new web server or
firewall. Give your web host/tech rep a call and ask them about the ports
and give them the error message and it should help to troubleshoot
it.
Jon Summers,
I.T.
Director,
E.F.G. Inc.
-----Original Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]On Behalf Of Frank
Nicholson
Sent: Thursday, March 18, 2004 9:53 AM
To:
[EMAIL PROTECTED]
Subject: Possible Spam: RE: [WS_FTP
Forum] 504 Invalid Port Address
Jaydee,
Can you please copy
the exact error you’re getting when trying to connect?. Also this is a forum
that you signed up for.
Everytime you or
anyone replies to one of these emails it gets sent to everyone and not just
you. Chris was not talking to you and calling you Larry, he was stating in
General that it is annoying when Everyone on the forum gets these emails that
just state someone nobody even knows is on vacation as an
autoreply.
Frank
Frank
Nicholson
Production
Control Developer (-2)
Electronic Network
Systems Inc.
Phone: (719)
457-8358
Email : [EMAIL PROTECTED]
-----Original
Message-----
From: Jay Dee
[mailto:[EMAIL PROTECTED]
Sent: Thursday, March 18, 2004 8:33
AM
To:
[EMAIL PROTECTED]
Subject: Re: [WS_FTP Forum] 504 Invalid
Port Address
I have to think from this email that i
received from you, that you are trying to help me with my problem...I am
desperate.
I am in hotel business and i must change
the prices on my website. I have been doing it for years using WS-FTP Pro,
however now we have changed WEB SERVERS and when i try to log on it says that
the DNS is wrong and I CAN'T GET ANYONE AT IPSWITCH TO HELP ME. I HAVE A
WARRANTY AND STILL NO HELP.
Please, I am not a computer person and
you may think that beneath your expertise, however i need someone who is nice
enough to take me under their expertise and guide me through step by step. If
i don't do get it up and running soon, i could lose my job. This would be
devasting for me as i am handicapped and it is very hard to find
work.
Jaydee Ferguson
Mark Hutchins
<[EMAIL PROTECTED]>
wrote:
What is this telling me.. Using
SSL 40 Bit Passive Port 21 on WS-FTP Server. Below is from WS-FTP Pro
client..
257 "/" is current directory
TYPE
A
200 Type set to ASCII.
PASV
227 Entering Passive Mode
(xxx,xxx,xxx,x,4,21).
connecting data channel to
xxx.xxx.xxx.x:4,21(1045)
PORT 10,10,1,1,4,35
504 Invalid PORT
address
Port failed 504 Invalid PORT
address
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