Does this article resolve the issue?
http://support.ipswitch.com/kb/WS-20020312-DM02.htm
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, July 21, 2004 10:09 AM
Subject: [WS_FTP Forum] Installation of v9 upgrade fails
>
> Having trouble getting WS-FTP v9 upgrade installed.
>
> OS: WinXp
>
> I purchased (on-line) the upgrade from v7 to v9. Downloaded it twice (same
> number of bytes for each download). When I execute the install app,
Windows
> Taskmgr shows 2 processes starting up, each with the Image Name of
> "WSFTP_ProECP_Install.exe". These process only run for ~10 seconds then
> quit (disappear) with no message of any kind except for 2 "splash" screens
> (which also disappear). I have attempted this several times before and
> after re-booting, with and without other programs running, with and
without
> anti-virus and firewall enabled without success.
>
> Your assistance is appreciated.
>
> RFITCH
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
>
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>
>
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