Directory listing not workAre you sure this isn't a firewall issue on their end?

Eric S
  ----- Original Message ----- 
  From: Schuessler, Doug 
  To: [email protected] 
  Sent: Thursday, February 08, 2007 9:12 AM
  Subject: RE: [WS_FTP Forum] Directory listing not work


      We are not using SSL.

      We already use 'fixup'.  The directory listing works for our other 
customers who use the server, just not this particular one.



------------------------------------------------------------------------------
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pete Simpson
  Sent: Wednesday, February 07, 2007 5:26 PM
  To: [email protected]
  Subject: RE: [WS_FTP Forum] Directory listing not work


  Are you using FTP w/SSL?  If so, you basically have no choice but to use 
passive mode.  If you can't, you probably will never get FTP w/ SSL to work.

  If you're NOT using FTP w/ SSL and it's just basic FTP, has your firewall 
been setup to "fixup" the FTP protocol?  Since you're using NAT your firewall 
has to recognize the FTP traffic and re-write not just the packet headers 
(Source & Destination addresses) but also the internal data-frames of the FTP 
packets.  FTP is an "old school" protocol that embeds source & destination 
addresses in the datagram.  Probably a bad design decision back then, but in 
1960-whatever no one envisioned NAT so.... it only became a problem many years 
later.

  Make sure your firewall is doing "fixup" (cisco terminology, probably called 
something else on other products) for FTP.

  Good luck.


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  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Schuessler, 
Doug
  Sent: Wednesday, February 07, 2007 10:46 AM
  To: [email protected]
  Subject: RE: [WS_FTP Forum] Directory listing not work


      Our firewall rules block passive mode, so that is not an option.

      I am unable to access the URL provided (cannot find the server or DNS 
error).  We use 192.168.. for our internal network.  Isn't this a non-routable 
address?  



------------------------------------------------------------------------------
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Claudio Robles
  Sent: Wednesday, February 07, 2007 7:21 AM
  To: [email protected]
  Subject: RE: [WS_FTP Forum] Directory listing not work


  Doug,

   

    This is probably the most common problem in FTP, can not establish data 
channel.   In this case, the server can not connect to the client on the ip, 
port specified.   Most of the time this is due to firewalls blocking the new 
connections. I would try passive mode.

   

    For more info look at this page: http://192.168.5.164/data%20channel.htm

   

  Claudio 

   


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  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Schuessler, 
Doug
  Sent: Tuesday, February 06, 2007 3:57 PM
  To: WS_FTP Pro forum LISTSERV
  Cc: Carrethers, Larry
  Subject: [WS_FTP Forum] Directory listing not work

   

  Customer complains that directory listing doesn't work, so can only do a CD 
blindly.  I have pasted his log below, which shows no response to LIST.  I'm 
stumped as to why.  He is using PRO 8 and connecting to SERVER 5.  None of my 
other customers have this problem and I can't reproduce it using PRO 9.  
Anybody have any ideas?

  Finding Host sftp.1stsignal.com ... 
  Connecting to 204.58.233.197:21 
  Connected to 204.58.233.197:21 in 0.050071 seconds, Waiting for Server 
Response 
  220-TCSFTP01P X2 WS_FTP Server 5.0.4 (1259873180) 
  220-************************************************** 
  220-* Access To This Computer's Information Is       * 
  220-* Restricted To Authorized Persons Only          * 
  220-************************************************** 
  220-* Unauthorized use of this information, access   * 
  220-* by unauthorized persons, or exceeding          * 
  220-* authorized access is computer fraud and a      * 
  220-* violation of Federal Law (18 USC 1030).        * 
  220-* Anyone using this system expressly consents to * 
  220-* computer activity monitoring and is advised    * 
  220-* that if such monitoring reveals possible       * 
  220-* evidence of criminal activity, system          * 
  220-* personnel may provide the evidence of such     * 
  220-* monitoring to law enforcement officials.       * 
  220-************************************************** 
  220 TCSFTP01P X2 WS_FTP Server 5.0.4 (1259873180) 
  Host type (1): WS_FTP Server 
  XAUT 2 ?<819=;<=58@:?<<B?;=;9;>>;;56?:3=4896> 
  500 'XAUT ': command not understood by proxy. 
  USER Affinity4 
  331 Password required 
  PASS (hidden) 
  230-user logged in 
  230-Welcome Affinity4 
  230-You have 1 files. 
  230-You have received 0 files. 
  230-You have sent 0 files. 
  230 user logged in 
  Host type (I): WS_FTP Server 
  PWD 
  257 "/Affinity4" is current directory 
  TYPE A 
  200 Type set to ASCII. 
  PORT 172,16,20,55,15,140 
  200 command successful 
  MLSD 
  500 'MLSD ': command not understood by proxy. 
  PORT 172,16,20,55,15,141 
  200 command successful 
  LIST 
  150 Opening ASCII data connection for directory listing 
  PWD 
  257 "/Affinity4" is current directory 
  CWD cd in 
  550 cd in: folder not found 
  XCWD cd in 
  550 cd in: folder not found 
  CWD /in 
  550 /in: folder not found 
  XCWD /in 
  550 /in: folder not found 
  CWD cd /in 
  550 cd /in: folder not found 
  XCWD cd /in 
  550 cd /in: folder not found 
  CWD in 
  250 CWD successful 
  PWD 
  257 "/Affinity4/in" is current directory 
  PORT 172,16,20,55,15,149 
  200 command successful 
  LIST 
  150 Opening ASCII data connection for directory listing 
  CWD 03200 
  250 CWD successful 
  PWD 
  257 "/Affinity4/in/03200" is current directory 
  PORT 172,16,20,55,15,152 
  200 command successful 
  LIST 
  150 Opening ASCII data connection for directory listing 
  CDUP 
  200 CDUP successful 
  PWD 
  257 "/Affinity4/in" is current directory 
  PORT 172,16,20,55,15,154 
  200 command successful 
  LIST 
  150 Opening ASCII data connection for directory listing 

  <<Schuessler, Doug.vcf>> 



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