Lachlan,

> So, please, folks, while we're here : How do you get your 
> clients to care
> about accessibility?

None of our clients, large or small, care or even think about accessibility,
for the most part. That's partly because we don't make them sites with fixed
microfonts or JavaScript or Flash dependency, so it never even comes up.

You mentioned "just doing it" - that's our approach. We don't mention
anything to clients beyond they fact that we strive to make the site
"user-friendly", which I think covers most areas of accessibility. And it's
not standards - it's making the site work in different browsers. It's not
"10% - 15% of users have JavaScript turned off" - it's "10% to 15% of your
customers won't be able to order from your competitor's shopping cart".

The big seller for us is search engines. Everyone these days wants to make
more sales, get more web enquiries, be found more easily. If we did have a
client that wanted something that was going to make their site inaccessible,
long before we pulled them up on accessibility issues we'd be warning them
it would be affecting their Google ranking. That might be a good approach
for you.

Kay.

--
Kay Smoljak
Senior Developer/QC Leader/Search Optimisation
PerthWeb Pty Ltd - http://www.perthweb.com.au/
Ph: 08 9226 1366 - Fax: 08 9226 1375 

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