Hey Bob
> Hey - she'll be expecting me to reduce my prices next year! :-) Yeah well these two ways to approach it - give her more for less because of the efficiency gains & hope you benefit in terms of greater customer respect/loyalty or stuff around doing things the hard way so you can spend enough yours to give her a big bill. Each to their own :) > Not relevant - small site, with folk increasingly being on a high speed > line. Here in UK (where it's called Broadband) the user pays a standard fee, > no matter how much/how long he/she uses it. (that's for small/simple sites, > of course) You haven't used dial up in a while yet have you? What percentage of your users would you say are on broadband vs dial up at the moment? And in two years? > > - Improve User Experience > > How? Speed? Broadband again - makes it MUCH less of an issue. No I think this is talking about general usability improvements. Case in point - today I was sitting in a meeting room, with the sun streaming in, demoing an app on a projector to some collegues - I couldn't read the stuff up on the screen properly so I bumped the font size - everything still looked & worked ok. The sites I was building 3 years ago were not that flexible. > Turning that on it's head, what's left for a client to get excited about? A lot IMHO. > Yeah, absolutely. That's the bottom line. Just thought I'd share the > conversation for interest/provocation. No worries mate - enjoy a good civil arguement (especially when I'm right :) -- Mark Stanton Gruden Pty Ltd http://www.gruden.com ****************************************************** The discussion list for http://webstandardsgroup.org/ See http://webstandardsgroup.org/mail/guidelines.cfm for some hints on posting to the list & getting help ******************************************************