Gunlaug S�rtun wrote:
It is also much easier to inform our visitors how they can fix things at their end, if it actually works.
If you forgive the tongue in cheek tone:
"Dear user, does the text on this page seem too big? Although most other sites you may visit on a regular basis have text that is around 10-20% smaller, this site actually does it right and looks at your default font settings. Follow this link to find out how you can set your browser's preferences to change this setting for your maximum comfort. Incidentally, making this change will not affect the size of text displayed in many of the other sites that still set their font size in pixels. It will also result in sites which up to now have assumed that the majority of users don't actually know how to change their default settings to display at a larger size. We remain hopeful that, once every other site adopts the correct way, your browsing experience will be consistently enjoyable on all sites. The management..."
But on a more serious note: the main problem at this stage is that of user education, combined with the users' practical, day to day knowledge and resultant expectation of the size at which other sites have set their type. In this transitional period, I'd still propose a dual/multiple approach of alternative stylesheets that would cater for a selection of different user types, much in the same way that Joe Clark suggests for users with
low vision.
http://www.alistapart.com/articles/lowvision/
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