Thanks for the insight Donna. Nothing like actual testing as opposed
to my usual hand waving!
Although I still avoid them (I think they are often used as a
crutch for poor information
architecture), there are some advantages to using them. They do
allow people to gain
a better understanding of what is in a section, beyond what can be
described in a word
or two. This reduces the need for a lot of forward and backward
clicking and the
resulting frustration.
We use them a little like this at our store
https://order.kagi.com/cgi-bin/store.cgi?storeID=WC4&&;
The links at the top right (for those not using screen readers,
otherwise links under the heading FAQ) when rolled over show furthewr
info below. This is precisly because once someone has got to the part
where they buy, the last thin you want them to do is go anywhere if
they have a question :-)
But it isn't for navigation!
john
John Allsopp
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