Actually, the interesting thing is that we met one of their usability consultants O/S recently, and were told that they don't actually do much of their testing with users. That it's mostly 'Expert Reviews'.
But I'm sure he tests with users if he says he does. Not casting aspersions! A friend of mine pointed out to me earlier that what I'd written was "Horses for courses". which is true. User testing is really important, because while our results were true for that demographic, they may differ greatly with another. I really don't believe you can make a blanket statement that covers all users, just wanted to clarify that point. Anyway, I'll leave it at that. All this talking is giving me a hoarse throat... > -----Original Message----- > From: Mike Brown [mailto:[EMAIL PROTECTED] > Sent: Wednesday, 22 February 2006 1:28 PM > To: wsg@webstandardsgroup.org > Subject: Re: [WSG] Confusing the users... In Page Links > > > Herrod, Lisa wrote: > > This is really interesting article in that it contradicts > findings of a > > recent study we completed just 2 weeks ago. > > > > We recently conducted user testing on a site with 22 > participants, which is > > a significant sample (often we test with 8 to 12). > > > > The demographic was 18 skilled workers and 4 employers of > skilled workers. > > Balance of gender, spread of age and technical ability > (novice to expert). > > > > > > We received very positive feedback from the users about > in-page links, so > > much so that it was reported as a positive attribute of the > site. In fact, > > about 25% commented that they liked these links, without > being asked. > > > > You usability people, always with the testing! > > You don't know there's a 99% chance Jakob is always right? > > :) > > Mike > ****************************************************** > The discussion list for http://webstandardsgroup.org/ > > See http://webstandardsgroup.org/mail/guidelines.cfm > for some hints on posting to the list & getting help > ****************************************************** > ****************************************************** The discussion list for http://webstandardsgroup.org/ See http://webstandardsgroup.org/mail/guidelines.cfm for some hints on posting to the list & getting help ******************************************************
