On 27/02/2006, at 7:39 PM, Absalom Media wrote:
Lachlan Hunt wrote:
What kind of person would rather insult the customer instead of
admitting they have a problem?
A bank ?
I managed to get the standard "filler" text for a bank's "customer
service" department in pointing out some issues on Firefox 1.5. The
problem still isn't fixed either..
Lawrence
--
Lawrence Meckan
Absalom Media
Mob: (04) 1047 9633
ABN: 49 286 495 792
http://www.absalom.biz
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I had a similar problem with a credit union and their Java powered
interface - it would only work if you used Windows and the Microsoft
VM. They did display a rather large Java logo whilst the applet was
loading. I put in a polite complaint that their internet banking site
wouldn't work when I was using Safari, Mozilla or Firefox from Mac OS
X and/or Linux. The reply that I got was a lot less polite about the
developer saying I should use a proper operating system and that Java
wasn't designed to work across multiple operating systems or
browsers. I replied that this was exactly what Java was designed to
do and forwarded their e-mail to Sun Microsystems - and low and
behold three weeks later the Java worked on all operating systems and
browsers. ;-)
Steve Olive
Bathurst Computer Solutions
Web: www.bathurstcomputers.com.au
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