Hey Bob, I totally agree with Ted and designer, and people who have the phone number auto Skype 'thing' turned on will actually be expecting that highlighting on any phone numbers. You should make it clear that you're really reducing the accessibility of the page by disabling the feature, as well as unnecessarily complicating the code.
It's always a pain explaining the technology to 'insistent' clients. I find it helps if you send them a link to a forum or blog that says the same thing. It shows that it really is about the technology, not just an excuse. It always seems to be those that know the least complain the loudest. :P -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of designer Sent: Wednesday, 27 August 2008 4:24 AM To: wsg@webstandardsgroup.org Subject: Re: [WSG] Skype changing format of my pages Hi Ted, ----- Original Message ----- From: "Ted Drake" <[EMAIL PROTECTED]> To: <wsg@webstandardsgroup.org> Sent: Tuesday, August 26, 2008 5:14 PM Subject: RE: [WSG] Skype changing format of my pages So, to summarize. The web developer creates a nice looking page with content (phone numbers). A user adds software that takes that content and makes it more useful (click to call). The developer and client doesn't like the way that new functionality looks. The developer and client want to disable the functionality that many users may actually use. Doesn't this sound like a mistake? If a user installs software to make better use of your site, you should allow this. If the client doesn't like the way it looks, have them uninstall the software. I don't think you should hurt the user's functionality. If nothing else, it is helping the client by making it easier for the user to contact them. This is why Ebay bought skype years ago. They wanted to make it easier for bidders to contact sellers. For what its worth, I have the skype plugin but have never used the click to call functionality. It's annoying sometimes, but easy to ignore. Ted Drake http://last-child.com ________________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of designer Sent: Tuesday, August 26, 2008 8:29 AM To: wsg@webstandardsgroup.org Subject: [WSG] Skype changing format of my pages Does anyone know a way to prevent Skype changing telephone numbers into skype buttons on pages I have carefully designed/coded. It bothers others too : http://forum.skype.com/index.php?showtopic=113096 I do not use Skype, but one of my clients does, and my page design (for her site) appears to her with the button instead of the text. (In IE). (She blamed me, at first!) I know she can turn it off by disabling the Skype add on in IE, but what about all the other folk around the world . . . As this is to do with the web designer's work being tampered with, I feel sure it will come under the heading of standards and accessibility. Sadly, I cannot validate it for myself, but I expect it will be deadly. Anyone got any clues? Bob www.gwelanmor-internet.co.uk Absolutely Ted, except that this client (as suspected by Christian) didn't have a clue where this feature had come from , and certainly didn't know that it could be turned off. (That's why she blamed me! :-). I strongly suspect that this is the norm, and I would have thought that at least it should be made clearer to the Skype user. Bob ******************************************************************* List Guidelines: http://webstandardsgroup.org/mail/guidelines.cfm Unsubscribe: http://webstandardsgroup.org/join/unsubscribe.cfm Help: [EMAIL PROTECTED] ******************************************************************* ******************************************************************* List Guidelines: http://webstandardsgroup.org/mail/guidelines.cfm Unsubscribe: http://webstandardsgroup.org/join/unsubscribe.cfm Help: [EMAIL PROTECTED] ******************************************************************* *********************************************************************** WARNING: The information contained in this email may be confidential. If you are not the intended recipient, any use or copying of any part of this information is unauthorised. If you have received this email in error, we apologise for any inconvenience and request that you notify the sender immediately and delete all copies of this email, together with any attachments. *********************************************************************** ******************************************************************* List Guidelines: http://webstandardsgroup.org/mail/guidelines.cfm Unsubscribe: http://webstandardsgroup.org/join/unsubscribe.cfm Help: [EMAIL PROTECTED] *******************************************************************
