> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
> On Behalf Of Craig Henneberry
> Sent: Friday, 26 June 2009 1:46 PM
> To: [email protected]
> Subject: RE: [WSG] accessible free web hosting account
> 
> Andrew Stewart wrote:
> 
> >Most people
> >would love to make every website 100% accessible to everyone. However,
> >if it costs a lot of time and money, but returns very little revenue
> >from the small number of users with screen readers, then why should
> >companies bother?

[...]

> Besides, Australian law makes web accessibility a mandatory
> requirement. Have you heard of the "Bruce Maguire vs. SOCOG" (Sydney
> Organising Committee for the Olympic Games) case of 1999?

If every company really were equally punished for making an inaccessible
website, there would be something majorly wrong with our law. I agree with
Andrew that there are certain lines that need to be drawn in regards to how
feasible it is to make a website accessible. 

Just imagine every business in Australia that doesn't have wheelchair access
would be punished by law for being inaccessible! None of the little stores
would ever have a chance to meet this requirements and it would be
ridiculous to expect otherwise. Of course we could also say that "A shop
that is accessible using assistive technology (a wheelchair) is more
accessible to its wider audience". But really, the expenditure would far
outweigh the benefit for the small stores.

Yes, a line needs to be drawn. A government or publicly funded website needs
to be of course accessible, as much as can be expected (this could be
interpreted as being WCAG 2.0 Level A compliant. Or Level AA? Or Level
AAA?). 

But let's take the example of small companies creating a free service
website. Let's assume somebody creates this really cool web application that
is just awesome and does amazing things. And he or she offers it for free to
the community, because that's just the type of person they are. Should they
be punished for having a web service that is inaccessible? Are they being
confronted with the options: make your site accessible or get rid of it? Is
somebody going to sue them for offering a free service to the community that
some of us unfortunately cannot access but others can?

So you say that it's something different if it's a free web service. Let's
assume there's a small, local shop that sells toys. They've been in business
for many years, making just enough money to get by. The owner of the shop
thinks it'd be cool to advertise their products online. So he sits down and
makes a website in ImageReady. Yes, IMAGEREADY! It's all pictures, not a
single ALT tag. But the website works, and he puts it online and it creates
more income for him. Who's going to come and sue him for having a website
that is inaccessible? 

Yes, of course it's easy for some of us to create accessible sites, but we
need to be realistic here. For some organisations it is just not worth
spending the time on making sites accessible. 

And the Australian law does take this into account. A website needs to be as
accessible as can be reasonably expected. It was reasonable to expect that
SOCOG would have a WCAG compliant website. It is not reasonable to expect
that every Australian website out there is accessible, whether they sell
products, offer services, or just provide John Doe's personal animated gif
collection.

So, coming back to the original question: who's job is it to ensure
accessibility? The web developers or the assistive technology companies? The
shop keepers or the companies that create wheelchairs? 

Of course it's a mixture of both of them. Companies that create wheelchairs
try to make them as modern and useful as possible. It's the same for the
companies that create other assistive technologies such as screen readers. 

And the web developers or shopkeepers try to make their stores as accessible
as can be expected from them. If you go to a university building, you can
surely expect there to be wheel chair ramps and lifts. If you go to the
SOCOG website you can surely expect it to pass Priority 1 of WCAG 1. If you
go to the Chinese Restaurant around the corner and there are 20 stairs and
no lifts, then you will just have to go to another place to eat. And if you
go to Fred's Toy Store website and none of the pictures have ALT tags, then
you just go to another website that provides a better service. 

That's why we love the web: it's so large that there are good chances we
will find what we need if not from one provider then from another.
 

__________ Information from ESET NOD32 Antivirus, version of virus signature
database 4198 (20090629) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com
 



*******************************************************************
List Guidelines: http://webstandardsgroup.org/mail/guidelines.cfm
Unsubscribe: http://webstandardsgroup.org/join/unsubscribe.cfm
Help: [email protected]
*******************************************************************

Reply via email to