On 8/24/2011 10:29 AM, karen.cony...@immi.gov.au wrote:

Hi Mike,

Please forgive me if I am being repetitive as I have not read all of the replies to your question.

I have worked in commonwealth government for several years, so can only give you a perspective from that angle. All commonwealth and State Government departments must now comply with the National Transition Strategy which was released by AGIMO in June 2010 (available from the AGIMO site). Most Government agencies have teams working on becoming compliant with the Strategy.

That I am aware of, the ATO, Immigration and Centrelink have had Usability centres, labs and Accessibility teams for many years not only to enable ease of use of their web sites and web applications by people using assistive software - both internally (employees) and externally (clients) - but making them generally more usable to all members of the community and staff.


Regards, Karen Conyers


Inactive hide details for "Mike Kear"
          <w...@afpwebworks.com> "Mike Kear" <w...@afpwebworks.com>



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Subject

    RE: [WSG] How do you cater to users with disabilities?

Protective Mark

The conclusion I am coming to, with 5 days since I asked this and no-one
actually saying they do ANYTHING to cater for people with disabilities, is
that even after all this time, no one really spends much time thinking about
users with special needs, other than to code to standards and hope that does
the trick.

No one either agreed or disagreed with the proposition that sticking to
standards IS in fact enough.

I asked this question, wondering if someone would say 'yes we have a
usability lab' or 'we have a consultant who runs our sites through his
screen reader for us' or 'we have meetings before launch specifically to
discuss' or something. But no one has said they do anything at all for
users with disability.

The only responses I've had to this question are people referring me to
documents on line that I found long ago with google. I was interested that
none of the people who gave me those URLS (except Josh Street) said they
actually used the advice in the documents themselves. Josh wasn't specific
about how he caters to people with special needs, but seems to speak with
some knowledge so I'm assuming he caters to Dyslexics in his designs.

I guess it's going to take another law suit like that one against the
Olympics2000 site to get anyone to take users with special needs seriously
and actually lift a finger to cater to their needs.

The conclusion I'm being forced towards is that developers are basically
saying that users with special needs will have to swim for themselves and
it's up to them to find some software of their own to get around all the
obstacles the A/Bs put in their way. I'm glad at least property developers
have been forced to change that attitude.


I offer web accessibility consulting as a part of the services provided  by CPK Web Services.
The tricky part with web accessibility is all the user generated content now a days, Youtube is a good example of this, they should provide audio description of all the videos uploaded but some how I don't think that will happen anytime soon.
 


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