Hi Simanchal,
I see that you have not read or understood my message.
Le 6 nov. 2006 à 12:48, Abuse at Microsoft a écrit :
Hello Karl,
Thank you for contacting Microsoft Online Customer Service.
I apologize for any delay in our response to your issue. Due to an
increase in requests, our response time may be longer than usual.
We appreciate your patience.
From your message I understand that you are wish to report abuse
about Outlook. I realize the importance of your issue.
It's not the impression that your message is giving.
From the information you have provided in your message, I found
that you are located in Japan. If you have purchased the Microsoft
product in Japan, your best resource for support is the Microsoft
Japan Subsidiary.
There are significant programming differences between North
American and localized versions of software. You will be best
assisted by the subsidiary that specializes in the version. You may
contact the Microsoft subsidiary in Japan at 81-3-4332-5300 or you
may visit the following website:
http://www.microsoft.com/worldwide/phone/contact.aspx?country=Japan
I didn't buy any Microsoft products in Japan or elsewhere. There mail
is the consequence of a bad implementation of Outlook which generates
heavy traffic on my Web server. Many of your customers using
Microsoft Office/12.0 (Windows NT 5.1; Microsoft Office Outlook
12.0.4017; Pro)
are making heavy requests on my Web server, eating my bandwidth,
specifically 2/3 of accesses for October 2006.
http://www.la-grange.net/2002/09/13-MoonPhase.ics
From what I have gathered in the stats, most of the requests are US-
based. I definitely think that it is a US version of your products
which creates heavy loads.
Karl, I hope your issue gets resolved soon and appreciate your
patience in this regard.
Thank you for using Microsoft Products and Services.
Unlikely. Best Regards.
Simanchal
Microsoft Online Customer Service Representative
If you have any feedback about your Online Customer Service
experience, please e-mail my manager, Sujith Sadsasivan, at
[EMAIL PROTECTED]
-----Original Message-----
From: Karl Dubost ([EMAIL PROTECTED])
Date: Saturday, November 04, 2006 05:02 AM
To: [EMAIL PROTECTED] ([EMAIL PROTECTED])
Cc: [email protected] ([email protected])
Subject: Abuse of Outlook
Hi,
I have identified that one of your products is making an intensive
use of a calendar hosted on my web site.
http://www.la-grange.net/2002/09/13-Moonphase.ics
Number of access in 2006
october 1.020.481
september 979.477
august 915.198
july 780.904
june 582.264
may 173.540
april 81.466
march 78.332
february 57.458
january 57.530
I have blocked this agent "Microsoft Office/12.0 (Windows NT 5.1;
Microsoft Office Outlook 12.0.4017; Pro)" for now. The requests are
coming from different IPs through the world, but always the same
client. Clients seems to be configured to request the file every 30
minutes.
Update your product by making a local copy of the file more than
linking to my file.
Best Regards
#################
Example for one source on 3rd november
#################
bash% grep MoonPhase.ics 03-lagrange-access_log | grep mail.systech-
inc.com | wc -l
48
bash% grep MoonPhase.ics 03-lagrange-access_log | grep mail.systech-
inc.com
mail.systech-inc.com - - [03/Nov/2006:00:06:36 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:00:36:40 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:01:06:48 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:01:36:54 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:02:07:01 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:02:37:07 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:03:07:08 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:03:37:10 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:04:07:11 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:04:37:28 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:05:07:20 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:05:37:28 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:06:07:39 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:06:37:44 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:07:07:46 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:07:37:56 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:08:08:11 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:08:38:09 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:09:08:17 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:09:38:26 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:10:08:26 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:10:38:42 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:11:08:52 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:11:39:11 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:12:09:26 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:12:39:29 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:13:09:45 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:13:39:57 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:14:10:13 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:14:40:17 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:15:10:22 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:15:40:29 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:16:10:42 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:16:40:56 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:17:11:09 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:17:41:29 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:18:11:46 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:18:42:05 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:19:12:08 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:19:42:10 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:20:12:13 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:20:42:13 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:21:12:14 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:21:42:15 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:22:12:19 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:22:42:20 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:23:12:22 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
mail.systech-inc.com - - [03/Nov/2006:23:42:35 -0800] "GET /
2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/
12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)"
#################
--
Karl Dubost - Tokyo, Japon
--
Karl Dubost - http://www.la-grange.net/karl/
Près de vous, madame, oubliant les cieux,
L'astronome étonné se trouble ;
C'est dans l'éclat caressant de vos yeux,
Qu'il avait cru trouver l'étoile double.
