The following is a copy of a case I opened at Sony Vaio eSupport site in UK. I
just wanted Vaio owners to take note of it.
Cheers,
Douglas
Case 2772471
BIOS updates for Intel VT (virtualization) support ~ Status: Open
Created: 29-Nov-2007
Serial number Description Warr. End Date Product
28204365-5000415 VGN-N38Z/W NL3 30-Jul-2008 VAIO
Please find below the case history. It is presented in a chronological
order so that the updated information will always be shown at the bottom of the
page.
To jump directly to the lastest update in your case,click here.
Notes 29-Nov-2007 Douglas Atique
*** NOTES 29-Nov-2007 Action Type: Info
1. Installed service pack: Other
Still using service pack: no
2. Boot language: English
3. Detailed problem description: I am interested in using virtualization
software with hardware support (Intel VT), which is allegedly supported by the
processor. However, the support seems to be disabled and the BIOS setup program
doesn't present an option to enable it. Thus I want to check with you if there
is any chance to get a BIOS update for this.
4. Checked for upgrades or patches: yes
5. Additional SW: I am using Solaris Express Community Edition (always the
latest build, available from http://opensolaris.org/)
6. Additional HW: There is no hardware involved, except the notebook itself.
7. Extra memory added: no
8. Additional remarks: Booting with this image
(http://ftpsite.vmware.com/download/vt.iso) might give you more information on
the problem.
Notes 05-Dec-2007 Donal
*** NOTES 05-Dec-2007 Action Type: Info
Dear Mr Atique,
Thank you for contacting us.
There is currently no BIOS update available for your model.
I will escalate to our head engineers to see if the processor does support
Intel VT and if there is a BIOS update.
I will respond as soon as I have more infromation.
Thank you for your time.
Best Regards,
Donal
Sony Vaio Team.
Notes 07-Dec-2007 Donal
*** NOTES 07-Dec-2007 Action Type: Info
Dear Mr Atique,
Thank you for you patience.
Our engineers have advised that VT is not supported and there is no BIOS update
scheduled.
Please update the case if you have any queries.
Thank you for your time.
Best Regards,
Donal
Sony Vaio Team.
Notes 07-Dec-2007 Douglas Atique
*** NOTES 07-Dec-2007 Action Type: Info
Could you give me a more detailed and technical explanation of why VT is not
supported?
Thanks in advance.
-- Douglas
Notes 11-Dec-2007 Ian
*** NOTES 11-Dec-2007 Action Type: Info
Dear Mr. Atique.
Thank you for your reply. I'm afraid we can not offer a more satisfactory
response than this, the lack of support for this feature by an executive
decision by Sony Japan. There may be no technical reason for this only
procedural however I'm afraid there are currently no plans for Sony to offer
support for this feature in future.
Regards,
Ian
Sony VAIO eSupport Team
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